Summary
Overview
Work History
Education
Skills
Timeline
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Jamelyn Hamilton

Tampa,FL

Summary

I am an organized and dependable individual who is successful at managing multiple priorities with a positive attitude, with multiple years of experience in animal care, customer service and vendor management. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.

Overview

5
5
years of professional experience

Work History

Inbound Problem Solver

Amazon
12.2021 - Current
  • Analyzed and understood situation to develop action plan.
  • Utilized problem-solving skills to reduce or eliminate company expenses.
  • Leveraged technology to troubleshoot and track issues efficiently.
  • Researched and extracted data to complete tasks.
  • Networked to gather outside expertise to solve issues.

Bakery Clerk/Bakery Assistant

Publix Bakery
11.2020 - 03.2022
  • Interacted with customers by phone, or in-person to provide information.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Produced high-quality communications for internal and external use.
  • Assisted with onboarding of new employees.

Kennel Technician/Veterinary Assistant

Loving Touch Animal Center
02.2019 - 07.2021
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Followed pet care instructions for dietary needs and medication regimens.

Education

Bachelor of Science - Psycology And Biology

Valdosta State University
Valdosta, GA
05.2025

Skills

  • Microsoft 365 Suite/Azure
  • Program Promotion
  • Customer Care
  • Conflict Resolution Techniques
  • Strategic Problem-Solving
  • Customer Order Fulfillment
  • Shelter Cleaning
  • Animal Nutrition Management
  • Supply Maintenance
  • Human and Animal Safety

Timeline

Inbound Problem Solver

Amazon
12.2021 - Current

Bakery Clerk/Bakery Assistant

Publix Bakery
11.2020 - 03.2022

Kennel Technician/Veterinary Assistant

Loving Touch Animal Center
02.2019 - 07.2021

Bachelor of Science - Psycology And Biology

Valdosta State University

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Jamelyn Hamilton