Jamena Levi
Crandall,TX
Overview
18
18
years of professional experience
Work History
Transit Bus Operator
Dart
01.2023 - 12.2024
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Handled fare collection accurately, protecting company revenue through diligent recordkeeping and reporting procedures.
- Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
- Maintained clean and neat shuttle for passenger comfort.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed company policies and procedures and maintained compliance with standards.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Followed all relevant schedules for routes and arrivals.
- Inspected bus for any mechanical issues before departure.
- Aided passengers with disabilities or special needs.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Diffused potential passenger disputes with fairness and professionalism.
Bus Operator
ABM
06.2022 - 01.2023
- Duties: pre trip bus, drive passengers safely
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
Bus Operator
TRANSDEV
11.2018 - 06.2023
- Duties: pre trip bus, drive passengers safely
Driver
UPS
10.2013 - 08.2021
- Duties: Pre-Load, loafer, and deliver packages
Demo Rover
ANDREWS INTERNATIONAL
07.2009 - 03.2018
- Duties: Rove the Wells Fargo Building, Union Bank
Security
UNIVERSAL PROTECTION SERVICES
06.2014 - 01.2015
- Duties: Patrol interior and exterior of DeVry buildings monitored CCTV’s, use a detex device for the buildings
Security Supervisor
LANDMARK STAFFING EVENTS
07.2007 - 12.2009
- Duties: Securing events
Deli Manager
PACK-N-SAVE
04.2007 - 08.2009
- Duties: Manage my workers, Do orders, do paper work, Put load up, make schedule
Education
University of Phoenix
Tempe, AZSkills
- Excellent cashier/clerk skills
- Work well with others as a team player
- Reliable, responsible and efficient
- Dedicated to professionalism, highly motivated toward goal achievement
- Experience in fashion design and modeling
- Resourceful and self-confident; get the job done, and do it well
- Strong interpersonal and communication skills
- Remain calm and work well under demanding conditions
- Skilled in dealing with sensitive matters in a professional manner
- Honest, straightforward, respected and trusted by peers
- Sharp, innovative, quick learner; proven ability to adapt quickly to a challenge
- Highly creative and intuitive problem solver, hold a valid TWIC card
- Safe driving
- Accident reporting
- Defensive driving
- Vehicle inspection
- Route navigation
- Wheelchair securement
- Schedule adherence
- Passenger assistance
- Traffic laws compliance
- Punctuality
- Passenger transportation
- Valid state license
- Airport operations
- Bus operation
- Commercial drivers license CDL
- Public transit operations
- Strong working relationships
- CDL license
- Over the road experience
- DOT regulations
- Daily logs
- Dependable and trustworthy
- Incident reporting
- Problem-solving
Timeline
Transit Bus Operator
Dart
01.2023 - 12.2024
Bus Operator
ABM
06.2022 - 01.2023
Bus Operator
TRANSDEV
11.2018 - 06.2023
Security
UNIVERSAL PROTECTION SERVICES
06.2014 - 01.2015
Driver
UPS
10.2013 - 08.2021
Demo Rover
ANDREWS INTERNATIONAL
07.2009 - 03.2018
Security Supervisor
LANDMARK STAFFING EVENTS
07.2007 - 12.2009
Deli Manager
PACK-N-SAVE
04.2007 - 08.2009
University of Phoenix