Jamera Taylor

Business Management, Hiring and Managing staff, Client management, Quality control, Inventory and supplies management, Problem solving and crisis management, and Growth and development.

• Trained and motivated employees to perform daily business functions.
• Consulted with customers to assess needs and propose optimal solutions.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as 50 pounds.
• Successfully navigated large shipments of materials through tight spaces and busy facilities.
• Managed warehouse operations and verified proper shipment procedures.

• Responded to customer requests for products, services, and company information.
• Resolved associate, tool and service delivery issues revealed by statistical reports.
• Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
• Managed timely and effective replacement of damaged or missing products.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
• Educated customers about billing, payment processing and support policies and procedures.
• Met customer call guidelines for service levels, handle time and productivity.