Efficient and reliable professional skilled in managing numerous priorities with a positive mindset. Proven track record of taking on extra responsibilities to ensure team success.
Overview
7
7
years of professional experience
Work History
Quality Analyst
Enovis
08.2021 - Current
Proficient in utilizing advanced software applications such as Agile PLM, Oracle ERP, and MS Office to streamline data processing, retrieval, and evaluation. Skilled in assessing and documenting results to ensure efficient complaint handling processes.
Executes quality assurance tasks related to the administration of complaint handling processes, encompassing initial analysis, triage of potential safety concerns, distribution, and closure.
Delivers routine updates to team leadership on quality metrics, effectively communicating any consistency issues or production deficiencies.
Field Service Technician
Metro-Repro
11.2020 - 05.2021
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Analyzed equipment diagrams and blueprints to gain comprehensive understanding of mechanical and electrical systems requiring service.
Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
Operations Manager
Sherwin Williams
06.2017 - 11.2020
Operated within a matrix management structure, providing oversight to division-level managers across various functions including operations, sales, finance, human resources, safety, and compliance.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Directed operations of a flagship store with profit and loss (P&L) accountability for annual sales, implementing effective strategies that drove year-on-year revenue growth while reducing inventory shrinkage. Oversaw budgeting, forecasting, and financial reporting processes, aligning with corporate objectives to optimize profitability.
Accountant/Accounts Payable at Buddy Mac/Buddy’s Home Furnishings/ Mac Sales and LeasingAccountant/Accounts Payable at Buddy Mac/Buddy’s Home Furnishings/ Mac Sales and Leasing