Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ja’Meria Sharpe

Montgomery ,AL

Summary

Dynamic and results-driven professional with experience at Hyundai Mobis, excelling in quality control and teamwork. Proven ability to enhance production efficiency and customer satisfaction through strong problem-solving skills and adaptability. Adept at maintaining workplace cleanliness and safety while achieving consistent results in fast-paced environments.

Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.

Diligent Desired Position with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

5
5
years of professional experience

Work History

Assembly Line Production Worker

Hyundai Mobis
03.2023 - Current
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
  • Operated various tools and equipment proficiently for faster product assembly without compromising quality.
  • Achieved consistent results in product quality while maintaining a fast-paced work environment on the assembly line.
  • Enhanced production efficiency by assembling products quickly and accurately on the assembly line.

Medical Receptionist

Taylor Medicine
01.2023 - 05.2023
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.

Sales Associate

Five Below
09.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Team Member

Whataburger
09.2022 - 09.2022
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.

Team Member

Five Guys
06.2020 - 02.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Achieved high level of customer service with thorough product knowledge and attentive assistance.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Enhanced team collaboration by organizing weekly meetings to discuss project progress and address any challenges.

Education

High School Diploma -

Selma High
Selma, AL

Bachelor Of Nursing - Nursing

Auburn University At Montgomery
Montgomery, AL

Skills

  • Safety procedures
  • Hand-eye coordination
  • Workplace cleanliness
  • Quality control analysis
  • Critical thinking
  • Problem-solving
  • Time management
  • Medical terminology
  • Appointment scheduling
  • Telephone etiquette
  • Front desk operations
  • Microsoft office
  • Patient registration
  • HIPAA compliance
  • Appointment setting
  • Insurance verification
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Adaptable to change
  • Vital signs monitoring

Timeline

Assembly Line Production Worker

Hyundai Mobis
03.2023 - Current

Medical Receptionist

Taylor Medicine
01.2023 - 05.2023

Sales Associate

Five Below
09.2022 - 12.2022

Team Member

Whataburger
09.2022 - 09.2022

Team Member

Five Guys
06.2020 - 02.2021

High School Diploma -

Selma High

Bachelor Of Nursing - Nursing

Auburn University At Montgomery

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Ja’Meria Sharpe