Jamerson Aiken
Columbia,SC
Summary
- Professional with disciplined background in military service, bringing strategic approach to complex challenges. Known for exceptional leadership and operational planning skills, consistently achieving objectives through collaboration and flexibility. Reliable team member with strong focus on integrity and mission success.
- Driven by a passion for customer satisfaction and a proven track record in teamwork, I excelled at Journeys Shoes by boosting sales through exceptional service and persuasive selling tactics. Leveraging strong communication and time management skills, I consistently met monthly targets and fostered a collaborative environment, contributing significantly to team and client service excellence.
Overview
6
6
years of professional experience
Work History
Sales Associate
Journeys Shoes
09.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Religious Affairs NCO
Army
08.2022 - 06.2024
- Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
- Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
- Managed office and maintained records and files to offload administrative duties from chaplain.
- Streamlined administrative tasks by developing efficient systems for scheduling appointments and managing correspondence.
- Contributed to a positive work environment by mentoring junior staff and fostering a culture of collaboration and professional growth.
Aviation Operations Specialist
Army
05.2018 - 06.2022
- Monitoring the unit's Task Excel Sheet and making sure everyone was u to date on task that had to be completed by the suspense date.
- Create documents that has information about a upcoming training event or ceremony and disburse that information to the lower units
- Assisting people with information that they may need in order to complete an assignment for an upcoming training event
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
Marion High School
Marion, SC06-2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Excellent people skills
- Verbal/written communication
- Cash register operation
- Client service
Timeline
Sales Associate
Journeys Shoes
09.2024 - 10.2024
Religious Affairs NCO
Army
08.2022 - 06.2024
Aviation Operations Specialist
Army
05.2018 - 06.2022
High School Diploma -
Marion High School