Jamerykca Arnett
Atlanta,GA
Summary
Accomplished professional with a proven track record in customer service and teamwork, notably at PrimeFlight. Excelled in enhancing safety and streamlining operations, demonstrating exceptional problem-solving skills and time management. Achieved significant improvements in customer satisfaction and operational efficiency, embodying a results-driven approach with a focus on continuous improvement.
Overview
9
9
years of professional experience
Work History
Sales Associate
Walmart
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Airport Security Officer
PrimeFlight
10.2021 - 04.2024
- Maintained a safe environment for travelers by consistently enforcing airport safety regulations and protocols.
- Managed access control systems to ensure only authorized personnel could enter restricted areas of the airport.
- Streamlined the screening process with efficient use of X-ray machines, metal detectors, and other advanced technologies.
- Provided exceptional customer service to passengers, addressing their concerns while maintaining a professional demeanor during security procedures.
Security Officer
All in One
12.2018 - 10.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Warehouse Worker
P&G
02.2018 - 12.2018
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Warehouse Worker
JCPenney
09.2017 - 02.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Restaurant Manager
Krystals Resturant
02.2016 - 07.2017
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
New Faith Christian Academy
Forest Park, GA05.2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Walmart
04.2024 - Current
Airport Security Officer
PrimeFlight
10.2021 - 04.2024
Security Officer
All in One
12.2018 - 10.2021
Warehouse Worker
P&G
02.2018 - 12.2018
Warehouse Worker
JCPenney
09.2017 - 02.2018
Restaurant Manager
Krystals Resturant
02.2016 - 07.2017
New Faith Christian Academy