James
Trenton,Ohio
Summary
Customer-focused professional accurate in handling orders and payments. Knowledgeable about fast food operations, menu options and food safety. Consistently delivers above-average service to guests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Restaurant
Liberty Township, Ohio
01.2024 - 11.2024
- Packed fast food products in approved containers, cups, and bags.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained safe food handling practices to prevent germ spread.
- Restocked kitchen supplies including food products and utensils.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Maintained an organized work area to ensure efficient operations.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Organized and restocked supplies to support operations and team productivity.
Crew Member
Lee's Famous Chicken
Trenton, Ohio
03.2023 - 10.2023
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Took orders from patrons and input selections into store computer system.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Processed payments on cash register and counted back bills and change to patrons.
- Served food quickly for positive guest experiences.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Stocked shelves and cases with new or transferred items.
Education
High School Diploma -
Edgewood High School
Trenton Ohio05-2025
Skills
- Line efficiency
- Customer service
- Valid Driver's license
- Interactive communication skills
- Problem-solving
- Heavy lifting
- Cash handling
- Cleaning
- Drive-thru operations
- Self-discipline
- Verbal and written communication
- Influencing skills
- Crew leadership
- Safety
Affiliations
- I love to go to the gym and box in my free time
- I love music
- Driving has always been my favorite hobby
Accomplishments
- I was in JROTC for 3 years at my time in high school
Certification
- CPR Training
- Stop The Bleed Training
Timeline
Crew Member
McDonald's Restaurant
01.2024 - 11.2024
Crew Member
Lee's Famous Chicken
03.2023 - 10.2023
High School Diploma -
Edgewood High School