James Baldwin
Outside Sales Representative
Benicia,CA
Overview
31
31
years of professional experience
4
4
years of post-secondary education
Work History
Regional Business Development Manager
Champion Scaffold Services, Inc.
Richmond, CA
08.2022 - 04.2023
- Researched, developed, and launched a lucrative sales pipeline to facilitate prevailing customers and acquire new clients, resulting in securing 35+ new accounts within 5 months
- Leveraged strong interpersonal communication skills to interact with b2b customers via cold calls, social media, in-person sales events, personnel connections, and networking through trade shows
- Recognized for gaining $26M in curated bids in 5 months by bidding and negotiating on opportunities for general contractors, HOA, owners, and other contractors' owners and representatives
- Boosted client satisfaction rate by 36% by offering Sr
- Management client feedback and suggestions regarding effective ways to improve chances of bids selection and customer support
- Responsible for Proposal Development, writing proposals, and presenting RFPs and RFQ
- Resolved customer issues, supported closeout documentation – when needed, and performed collection services
National Business Development Manager
Global Site Solutions
Houston, TX
01.2021 - 07.2022
- Implemented robust business development strategies for SaaS software sales while designing industrial sales pipeline to exceed defined sales objectives in the EPC and AEC industry
- Continual market research
- Worked Independently but led and collaborated with a team of 5 people
- Assessed market trends thoroughly to determine and secure vital business growth opportunities by establishing and nurturing strategic partnerships with clients
- Provided strategic oversight and direction to sales and marketing teams regarding project management practices to attain business objectives and set targets
- Tracked leads and developed sales techniques to acquire 50+ new accounts, leading towards generating around $250K in sales within 7 months
- Company representative for participation and logistic support for four national Tradeshows, Webinars, and association meetings as a brand ambassador
- Assisted in developing all advertising programs, marketing plans, and press releases for national sales promotions
- Developed and led specific client pursuit plans, providing technical support when needed
- Responsible for Proposal Development, RFPs, and RFQ
- Responsible for contract negotiations, contract forms, and project follow-though and project closeout
- Gave sales presentations and product demonstrations in person and webinars
- Planned and orchestrated two third-party lead-generation email campaigns (mass mailings), resulting in an increased customer base and engagement by 11%
Regional Business Development Manager
Leading Edge Scaffold
Seattle, WA
09.2019 - 01.2021
- Developed and executed a sales and marketing strategy to promote and sell services
- Managed and streamlined business development operations by leading and guiding a high-caliber sales team while developing a business sales pipeline to drive revenue growth
- Played an integral part in organizing marketing campaigns to attract clients, as well as upgraded sales assets and materials following industry trends
- Collaborated closely with key customers and business partners to analyze and resolve intricate concerns to elevate satisfaction rate by 57%
- Received commendation from executives for maximizing the company’s service delivery capacity by actively selling $17M in contracts during the first 5 months
- Maintained all customer relationships and customer satisfaction
- Formed a network of owners and local contractors by building and fostering long-term professional relationships to gain new business opportunities
Business Development Manager
Grapple Hook Group
San Francisco, CA
08.2017 - 09.2019
- Per the owner’s direction, experimenting with innovative various marketing programs and strategies for lead generation and customer relationships
- Penetrated new markets through networking, cold calling, marketing, and participating in local meetings & industry events
- Participated in local and regional Tradeshows
- Responsible for Proposal Development, RFPs, and RFQ
- Searched and bid contracts from Federal and State Agencies' websites
- Secured two new contracts while working on an ad-hoc basis
Business Development Director
Diversified Demolition Inc.
Anaheim, CA
01.2016 - 07.2017
- Developed and led the sales and market presence of the company and surpassed specific objectives by creating a productive sales pipeline to target commercial, private, and military clients, maintained customer relationships
- Established new customer contacts through prospecting, cold calling, local meetings, and conferences to gain essential business development and bidding opportunities
- Appreciated for negotiating on the $4.4M hazardous waste remediation T&M project and $1.6M asbestos abatement school district project within the first 6 months
- Responsible for Proposal Development, RFPs, and RFQ
- Responsible for setting up contract documents and project closeout
- Increased company’s revenue by over 180% in 18 months by closing $7.5M+ in sales and gaining more than $ 21M in private/public bid opportunities
Education
Bachelor of Science - Finance
California State University, Chico
Chico, CA 08.1980 - 12.1985
Skills
- Key account management
- Sales presentations
- Territory management
- Proposal development
- Relationship building
- New business development
- Revenue generation
- Relationship building and rapport
- Verbal and written communication
- Strategic planning
- Pipeline development
- Proposal writing
- Customer acquisition
- Customer service
- Prospect targeting
- Key decision making
- Territory and account management
- Lead generation
- Closing talents
- Account development
- Market trend analysis
- Networking strength
- Sales leadership
- Product demonstrations
- Sales and marketing
- Issue resolution
- Cold calling
- Business intelligence and analysis
- Contract negotiation expertise
- Goals and performance
- Relationship development
- Event planning
- Customer pre-qualifications
- Cross-functional collaboration
- Decision-making
- Team collaboration
- Client relationship building
- Relationship building and management
- Account management
- Strategic business planning
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Regional Business Development Manager
Champion Scaffold Services, Inc.
08.2022 - 04.2023
National Business Development Manager
Global Site Solutions
01.2021 - 07.2022
Regional Business Development Manager
Leading Edge Scaffold
09.2019 - 01.2021
Business Development Manager
Grapple Hook Group
08.2017 - 09.2019
Business Development Director
Diversified Demolition Inc.
01.2016 - 07.2017
Bachelor of Science - Finance
California State University, Chico
08.1980 - 12.1985
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