James Abersold
Central Heating and Plumbing Inc
Enon Valley,PA
40
years of professional experience
Results-driven professional with over 30 years in commercial sales and HVAC design. Expertise in customer service and problem-solving, consistently exceeding sales quotas and enhancing client satisfaction through effective communication and relationship-building.
Work History
Commercial Sales Hvac and Plumbing Design Build
15 Years 8 Months- Demonstrated self-motivation by completing tasks without supervision.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Performed well in fast-paced work settings, meeting tight deadlines.
- Demonstrated ability to work both independently and as part of a team.
- Adapted to new situations effectively, ensuring smooth workflow.
Installation Management and Commercial Sales
10 Years 6 Months- Streamlined internal processes within commercial sales department by identifying areas for improvement and implementing changes that enhanced overall efficiency.
- Planned, coordinated, and implemented commercial sales functions and processes.
- Achieved top-ranking status within the company's commercial sales division by consistently exceeding quotas.
- Boosted commercial sales by developing and nurturing strong client relationships.
- Enhanced client satisfaction by delivering exceptional customer service and promptly addressing commercial sales inquiries.
Assistant Service Manager
5 Years- Assisted service technicians in troubleshooting
- Developed training materials to enhance staff knowledge on service protocols and standards.
- performed all callbacks on problem jobs technicians had trouble resolving
Service Technician
3 Years 11 Months- Diagnosed and repaired heating systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance on plumbing fixtures, enhancing system longevity and efficiency.
- Explained diagnostic findings to customers and outlined repair or service options.
Installer
4 Years 7 Months- Installed heating and plumbing systems according to specifications and safety standards.
- Collaborated with team members to troubleshoot installation issues effectively.
- Trained new installers on best practices
Education
No Degree - Business
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Timeline
Commercial Sales Hvac and Plumbing Design Build
Central Heating and Plumbing Inc
12.2010 - CurrentRead More
Installation Management and Commercial Sales
Central Heating and Plumbing Inc
06.2000 - 12.2010Read More
Assistant Service Manager
Central Heating and Plumbing Inc
06.1995 - 06.2000Read More
Service Technician
Central Heating and Plumbing Inc
07.1991 - 06.1995Read More
Installer
Central Heating and Plumbing Inc
12.1986 - 07.1991Read More
Beaver County Community College
No Degree from Business
Read More