James A. Bosley

• Facilitated guest check-in and check-out processes, ensuring efficient service and positive guest experiences.
• Addressed guest inquiries and resolved issues promptly, enhancing overall satisfaction and loyalty.
• Managed reservation systems, optimizing room availability and maximizing occupancy rates during peak seasons.
• Coordinated with housekeeping and maintenance teams to ensure rooms met cleanliness and safety standards.
• Maintained accurate records of guest information and transactions, ensuring compliance with data protection regulations.

• Developed customized travel itineraries that enhanced client satisfaction and fostered repeat business through personalized service.
• Coordinated complex travel arrangements, ensuring seamless logistics and timely execution for diverse clientele.
• Utilized advanced booking systems to streamline operations and improve accuracy in itinerary management.
• Established strong relationships with vendors and suppliers, optimizing pricing and enhancing travel options for clients.

I took time off of the work force due to Hurricane Ian. Spent the time with my family and healing from the storm . I helped my nephew remodel him home.

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• Planned Banquet bar functions for a High Volume Tiki Bar.
• Prepared and mixed adult beverages.
• Anticipating guest needs.
• Alcohol awareness.
• Food service.

• Ordering and overseeing (3) bars.
• Booking entertainment.
• Inventory and promotions.
• Scheduling staff.
• Assisted as Assistant Food and Beverage Manager.

• Handled the day-to-day operations.
• Scheduling of team members.
• Inventory control and ordering of all supplies.
• Booked entertainment for the lounge.
• Developed promotions for all new products.

• Managed (9) Food and Beverage Outlets in a 5 Star Resort.
• Responsible for scheduling and payroll.
• Handled Inventory Control.
• Hiring and training of all new staff members.
• Yearly budget forecast.
• Instructed an Alcohol Awareness Program.

• Managed a High Volume Night Club and Banquet Bars.
• Interviewing, hiring, training and reviews of all new staff members.
• Handled all Budget, Inventory, Forecasting and Liquor Controls.
• Responsibilities included billing and collection of all house accounts.

• Handled Payroll, Accounts Payable and Receivables.
• Interviewing, Hiring, Training and Reviews of all new staff members.
• Group sales, Meeting planning and Room Set Up.