Summary
Overview
Work History
Education
Skills
Websites
Timeline
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JAMES A. FERRELL

MURFREESBORO,TN

Summary

Detail-oriented procurement and logistics professional with a Bachelor's degree in Business Administration and over five years of experience in procurement operations, transportation management, and supply chain logistics. Skilled in supporting procurement teams, managing transportation networks, and ensuring compliance and performance metrics are met. Proven ability to identify and evaluate suppliers, maintain strong relationships, and streamline processes. Seeking a position where I can leverage my analytical, problem-solving, and interpersonal skills to optimize.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

11
11
years of professional experience

Work History

Ocean Freight Specialist

V.Alexander & Co
11.2024 - Current
  • Execute daily customer orders and vendor requirements, ensuring compliance with necessary documents and processes
  • Respond to customer inquiries, invoice questions, and other correspondence professionally and promptly
  • Maintain shipment system data and document integrity for client web tracking

Lead, Import Traffic Operations

V.Alexander & Co
08.2021 - Current
  • Coordinated import operations by liaising with ocean freight forwarders, customs brokers, and trucking companies to ensure seamless transportation processes
  • Developed and maintained relationships with stakeholders to enhance transportation activities and service levels
  • Managed transportation schedules, including ocean bookings and domestic pickups/deliveries, ensuring timely delivery of goods
  • Ensured compliance with customs regulations by submitting import documents promptly and resolving discrepancies
  • Reviewed retailer orders for accuracy, including timing, quantities, and inventory availability
  • Tracked retail orders from shipment through delivery, maintaining a record of BOLs and PODs to address vendor chargebacks efficiently
  • Communicated professionally with internal and external stakeholders
  • Implemented improvements in templates for PO-specific documents and tools

Transportation Analyst/ Transportation Management

Geodis
07.2019 - 06.2021
  • Supported transportation operations by analyzing route performance and rates, identifying opportunities for enhancing service quality and reducing costs
  • Collaborated with internal and external parties to manage transportation schedules and improve network efficiency
  • Implemented continuous improvement initiatives to streamline transportation processes and enhance overall network performance

Air Import Agent

Panalpina
07.2018 - 07.2019
  • Coordinated customer shipments and tracked international shipments to ensure timely delivery
  • Communicated with air carriers and resolved customer inquiries regarding import processes

Lead, Customer Service/CSR

Cardinal Health
09.2014 - 07.2018
  • Managed customer relationships and resolved issues to ensure high satisfaction levels
  • Collaborated with upper management to identify and address operational issues
  • Processed customer orders, tracked shipments, and conducted necessary follow-ups to ensure timely deliveries
  • Training employees; planning, assigning, and directing work
  • Coaching and supporting subordinates

Education

Bachelor's Degree - Business Administration/Technical Management

DeVry University
Nashville, TN
01-2017

Skills

  • Contract Administration and Negotiation
  • Knowledge of OEM Shipping Requirements
  • Proficiency in Database Software and Microsoft Office Suite
  • Understanding of Transportation Routing Systems and Freight Payment Systems
  • Expertise in Excel (Pivot Tables, VLOOKUP, Index Matching)
  • Knowledge of EDI and ERP/WMS Systems
  • Excellent attention to detail
  • Effective communication skills
  • Documentation expertise
  • Freight management
  • Transportation planning
  • Customs compliance
  • International trade
  • Route planning
  • Freight forwarding
  • Logistics management
  • Load planning

Timeline

Ocean Freight Specialist

V.Alexander & Co
11.2024 - Current

Lead, Import Traffic Operations

V.Alexander & Co
08.2021 - Current

Transportation Analyst/ Transportation Management

Geodis
07.2019 - 06.2021

Air Import Agent

Panalpina
07.2018 - 07.2019

Lead, Customer Service/CSR

Cardinal Health
09.2014 - 07.2018

Bachelor's Degree - Business Administration/Technical Management

DeVry University

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