Detail-oriented account manager with experience in business advisory, client issue resolution, and account accuracy. Strong in planning, execution, and cross-functional follow-up to support customer service and reliable operations.
Work History
BUSINESS ADVISOR/Account Manager
1 Year 3 Months
Dell Technologies - Round Rock 5 | 07.2019 - 10.2020
Reviewed account details to identify needs and recommend appropriate technology solutions.
Supported business clients with product guidance, pricing clarification, and order issue resolution.
Coordinated cross-functional follow-up to resolve customer requests and maintain service accuracy.
Processed daily transactions while maintaining compliance with internal sales and documentation standards.
Education
Bachelor of Arts - Business Administration And Management
HUSTON-TILLOTSON UNIVERSITY | Austin, TX | 05.2018
Skills
Operations management
Planning and execution
Customer service management
Training and mentoring
Strategic planning
Client relationship management
Client relationship management
Human resources management
Timeline
BUSINESS ADVISOR/Account Manager
Dell Technologies - Round Rock 5
07.2019 - 10.2020Read More
HUSTON-TILLOTSON UNIVERSITY
Bachelor of Arts from Business Administration And Management
Business Centre Manager & Senior Business Advisor at Tshimologo Executive Group (TEG)Business Centre Manager & Senior Business Advisor at Tshimologo Executive Group (TEG)
Sales and Operations Manager - Direct Business and PlayStation Account Manager at Sony AustraliaSales and Operations Manager - Direct Business and PlayStation Account Manager at Sony Australia