Professional Summary
Overview
Work History
Education
Skills
Timeline

JAMES ALEXANDER

Dell Technologies - Round Rock 5
Houston,TX
1
year of professional experience

Detail-oriented account manager with experience in business advisory, client issue resolution, and account accuracy. Strong in planning, execution, and cross-functional follow-up to support customer service and reliable operations.

Work History

BUSINESS ADVISOR/Account Manager

1 Year 3 Months
Dell Technologies - Round Rock 5 | 07.2019 - 10.2020
  • Reviewed account details to identify needs and recommend appropriate technology solutions.
  • Supported business clients with product guidance, pricing clarification, and order issue resolution.
  • Coordinated cross-functional follow-up to resolve customer requests and maintain service accuracy.
  • Processed daily transactions while maintaining compliance with internal sales and documentation standards.

Education

Bachelor of Arts - Business Administration And Management

HUSTON-TILLOTSON UNIVERSITY | Austin, TX | 05.2018

Skills

Operations management
Planning and execution
Customer service management
Training and mentoring
Strategic planning
Client relationship management
Client relationship management
Human resources management

Timeline

BUSINESS ADVISOR/Account Manager

Dell Technologies - Round Rock 5
07.2019 - 10.2020Read More

HUSTON-TILLOTSON UNIVERSITY

Bachelor of Arts from Business Administration And Management
Read More
JAMES ALEXANDER