James Almaraz
Olmito
Summary
Accomplished team leader known for enhancing operational efficiency and compliance in fast-paced environments. Expertise in customer service, inventory management, and training, dedicated to driving performance and satisfaction.
Overview
15
15
years of professional experience
Work History
Pharmacy Delivery Driver
Jr360 Delivery Service
Remote
02.2022 - 08.2025
- Delivered exceptional customer service during delivery interactions to elevate satisfaction.
- Enhanced organization of paperwork linked to each delivery run before returning to pharmacy
- Maintained safe handling of medications in transit by complying with all required safety protocols.
Field Service Representative
The Hillman Group
Remote
08.2021 - 01.2022
- Evaluated stores routinely for effective stocking and presentation of products.
- Optimized cleanliness and structure of display cases, shelves, and aisles.
- Replenished shelves with up-to-date merchandise in visually appealing displays to enhance sales
Counter Sales Associate II
Lennox Parts Plus
McAllen
04.2020 - 08.2021
- Implemented opening and closing procedures as directed by supervisor.
- Ensured compliance with company standards by balancing register drawers at end of shift.
- Optimized backroom storage areas to enhance efficiency of merchandise stocking process.
Assistant Store Manager-Merchandiser
Lowe's
Midland
05.2019 - 11.2019
- Instructed new team members on effective merchandising standards and best practices.
- Administered consistent performance reviews with staff members, assessing individual progress and determining objectives for future growth.
- Monitored compliance with all safety standards throughout store environment.
Store Manager
Dollar General
South Padre Island
06.2018 - 05.2019
- Reviewed inventory levels periodically, sourcing new merchandise to uphold sufficient quantities.
- Allocated responsibilities to team members, defining priorities and objectives.
- Managed inventory control through cycle counts, audits, and shrinkage prevention.
Sales Manager
Harbor Frieght Tools
Brownsville
10.2015 - 06.2018
- Oversaw daily operations of sales department, ensuring effective supervision of staff members.
- Provided customer assistance through technical support, clarifying questions related to product features and functionalities.
- Addressed customer complaints related to sales and service
Assistant Manager
Walmart
Kingsville
08.2014 - 10.2015
- Ensured adherence to safety standards and company procedures
- Resolved customer service inquiries and complaints efficiently
- Tracked employee attendance records, timekeeping, and payroll information.
Assistant Manager of Operations
Ross Stores
Harlingen
02.2011 - 08.2014
- Oversaw staff schedules and assignments to guarantee optimal resource allocation.
- Created training materials for new team members to enhance onboarding efficiency.
- Directed daily meetings with staff members to determine areas of focus, discuss policy changes, and enhance positive communication.
Education
Some College (No Degree) - Business
UTB/TSC
Brownsville, TXSkills
- Employee development
- Leadership skills
- Inventory management
- Team-oriented approach
- Workplace safety
- Time optimization
Timeline
Pharmacy Delivery Driver
Jr360 Delivery Service
02.2022 - 08.2025
Field Service Representative
The Hillman Group
08.2021 - 01.2022
Counter Sales Associate II
Lennox Parts Plus
04.2020 - 08.2021
Assistant Store Manager-Merchandiser
Lowe's
05.2019 - 11.2019
Store Manager
Dollar General
06.2018 - 05.2019
Sales Manager
Harbor Frieght Tools
10.2015 - 06.2018
Assistant Manager
Walmart
08.2014 - 10.2015
Assistant Manager of Operations
Ross Stores
02.2011 - 08.2014
Some College (No Degree) - Business
UTB/TSC