Summary
Overview
Work History
Education
Skills
Qualification/ Certifications
Professional Growth Courses
Timeline
Generic

James Anderson

Snohomish,WA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

31
31
years of professional experience

Work History

O&M Supervisor

City of Monroe
04.2014 - Current
  • Evaluate employee performance and coached and trained to improve weak areas.
  • Maintain compliance with company policies, objectives, and communication goals.
  • Handle customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Enforce rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Create successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Decant Station Design and Construction
  • Water, Sewer, and Storm line installation and replacement projects
  • Public Works Building Construction
  • Storm Retention/Detention Pond and Conveyance ditch cleaning
  • NPDS Storm System Maintenance
  • Supervising maintenance crews

O&M Site Lead

City of Monroe
04.2010 - 04.2014
  • Oversaw personnel safety and efforts at work site
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets
  • Resolved issues among team members to keep employees on task
  • Evaluated team member strengths and assigned tasks based upon expertise and background
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues

O&M crew member

City of Monroe
04.2002 - 04.2010
  • Worked well with teammates and accepted coaching from management team
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision

Private Development

Universal Land Construction Co.
06.1993 - 04.2002

Installation of Sewer, Storm, and Water systems

Road Construction

Pond Construction

Education

High School Diploma -

Bothell High School
Bothell, WA
06.1995

Skills

  • Quality Assurance
  • Schedule Development
  • Plan Review
  • Staff Management
  • Inventory Control
  • Conflict Resolution
  • Critical Thinking
  • Customer Service
  • Teamwork Abilities
  • Attention to Detail
  • Decision Making

Qualification/ Certifications

  • City of Monroe O&M Supervisor for 9 years
  • City of Monroe O&M Site Lead for 4 years
  • City of Monroe O&M crew member 8 years
  • Private Development 9 years
  • Water distribution manager 2
  • CCS (Cross Connection Control Specialist)
  • CESCL (Certified Erosion and Sediment Control Lead)
  • Certified TCS (Traffic Control Supervisor)
  • CDL Class A
  • Certified Competent Person
  • AWC Drug and Alcohol Supervisor
  • Experienced Operator
  • Experienced Pipe Layer
  • Certified CPR and First Aid
  • FEMA ICS-100
  • FEMA ICS-200
  • FEMA IS-700
  • FEMA IS-800
  • NDPTC Planning for Disaster Debris Management MGT-460

Professional Growth Courses

  • Advanced Management and Leadership Training Program 2012
  • Anti-Harassment Training for General Employees 2017
  • Anti-Harassment Training for Managers and Supervisors 2017
  • Application and Procedures with Exam Preparation 2017
  • Asbestos Cement Pipe Work Practice Procedures 2022
  • Basic Water Utility Management 2012
  • Best Practices for Interviewing and Hiring 2015
  • Blood Bourne Pathogens Training - annually
  • Bothell High School Mechanics Program
  • Building Supervisory Skills 101 2019
  • Building Supervisory Skills 201 2019
  • Building Supervisory Skills 301 2019
  • Business Writing Basics 2014
  • California State University, Sacrament Water Systems Operation and Maintenance Training Series 2021
  • Competent Person and Cave-in Protection 2022
  • Community Emergency Response Team
  • Conducting Effective Performance Appraisals 2014
  • Confined Space Training
  • Criminal Justice Information System Security and Awareness Training 2017
  • Diversity in the Workplace course #HUMR125 2022
  • Driving in Poor Conditions and Load Security
  • Drug And Alcohol Testing Consortium Supervisor Training 2010/2013/2018
  • Employment Law for Supervisors
  • Essential Supervision Skills 2014
  • Found it Locating class 2015
  • Grammer Crash Course 2014
  • Harassment-Diversity Personnel Training 2002
  • Hearing Protection Awareness
  • Keys to Effectively Supervising People
  • Lake Washington High School Auto Body Program
  • Managing Schedules and Delays During Construction 2007
  • Methamphetamine Awareness Class
  • Mueller Co. Product Training
  • OSHA lock out tag out training 2023
  • Power Line Awareness and Safety
  • Proper Lifting Techniques
  • Risk Pool Claims Basics-Virtual Training 2022
  • Traffic Control Supervisor 2013-2017/2017-2021
  • Trench Box Safety
  • Understanding Control Valves 2022
  • Water Distribution Certification Exam Review 2010/2013

Timeline

O&M Supervisor

City of Monroe
04.2014 - Current

O&M Site Lead

City of Monroe
04.2010 - 04.2014

O&M crew member

City of Monroe
04.2002 - 04.2010

Private Development

Universal Land Construction Co.
06.1993 - 04.2002

High School Diploma -

Bothell High School

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