James Anderson
Snohomish,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
O&M Supervisor
City of Monroe
04.2014 - Current
- Evaluate employee performance and coached and trained to improve weak areas.
- Maintain compliance with company policies, objectives, and communication goals.
- Handle customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Enforce rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Create successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Decant Station Design and Construction
- Water, Sewer, and Storm line installation and replacement projects
- Public Works Building Construction
- Storm Retention/Detention Pond and Conveyance ditch cleaning
- NPDS Storm System Maintenance
- Supervising maintenance crews
O&M Site Lead
City of Monroe
04.2010 - 04.2014
- Oversaw personnel safety and efforts at work site
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets
- Resolved issues among team members to keep employees on task
- Evaluated team member strengths and assigned tasks based upon expertise and background
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
O&M crew member
City of Monroe
04.2002 - 04.2010
- Worked well with teammates and accepted coaching from management team
- Provided excellent customer service by greeting customers and meeting quality expectations
- Used problem-solving skills to alleviate issues efficiently with minimal supervision
Private Development
Universal Land Construction Co.
06.1993 - 04.2002
Installation of Sewer, Storm, and Water systems
Road Construction
Pond Construction
Education
High School Diploma -
Bothell High School
Bothell, WA06.1995
Skills
- Quality Assurance
- Schedule Development
- Plan Review
- Staff Management
- Inventory Control
- Conflict Resolution
- Critical Thinking
- Customer Service
- Teamwork Abilities
- Attention to Detail
- Decision Making
Qualification/ Certifications
- City of Monroe O&M Supervisor for 9 years
- City of Monroe O&M Site Lead for 4 years
- City of Monroe O&M crew member 8 years
- Private Development 9 years
- Water distribution manager 2
- CCS (Cross Connection Control Specialist)
- CESCL (Certified Erosion and Sediment Control Lead)
- Certified TCS (Traffic Control Supervisor)
- CDL Class A
- Certified Competent Person
- AWC Drug and Alcohol Supervisor
- Experienced Operator
- Experienced Pipe Layer
- Certified CPR and First Aid
- FEMA ICS-100
- FEMA ICS-200
- FEMA IS-700
- FEMA IS-800
- NDPTC Planning for Disaster Debris Management MGT-460
Professional Growth Courses
- Advanced Management and Leadership Training Program 2012
- Anti-Harassment Training for General Employees 2017
- Anti-Harassment Training for Managers and Supervisors 2017
- Application and Procedures with Exam Preparation 2017
- Asbestos Cement Pipe Work Practice Procedures 2022
- Basic Water Utility Management 2012
- Best Practices for Interviewing and Hiring 2015
- Blood Bourne Pathogens Training - annually
- Bothell High School Mechanics Program
- Building Supervisory Skills 101 2019
- Building Supervisory Skills 201 2019
- Building Supervisory Skills 301 2019
- Business Writing Basics 2014
- California State University, Sacrament Water Systems Operation and Maintenance Training Series 2021
- Competent Person and Cave-in Protection 2022
- Community Emergency Response Team
- Conducting Effective Performance Appraisals 2014
- Confined Space Training
- Criminal Justice Information System Security and Awareness Training 2017
- Diversity in the Workplace course #HUMR125 2022
- Driving in Poor Conditions and Load Security
- Drug And Alcohol Testing Consortium Supervisor Training 2010/2013/2018
- Employment Law for Supervisors
- Essential Supervision Skills 2014
- Found it Locating class 2015
- Grammer Crash Course 2014
- Harassment-Diversity Personnel Training 2002
- Hearing Protection Awareness
- Keys to Effectively Supervising People
- Lake Washington High School Auto Body Program
- Managing Schedules and Delays During Construction 2007
- Methamphetamine Awareness Class
- Mueller Co. Product Training
- OSHA lock out tag out training 2023
- Power Line Awareness and Safety
- Proper Lifting Techniques
- Risk Pool Claims Basics-Virtual Training 2022
- Traffic Control Supervisor 2013-2017/2017-2021
- Trench Box Safety
- Understanding Control Valves 2022
- Water Distribution Certification Exam Review 2010/2013
Timeline
O&M Supervisor
City of Monroe
04.2014 - Current
O&M Site Lead
City of Monroe
04.2010 - 04.2014
O&M crew member
City of Monroe
04.2002 - 04.2010
Private Development
Universal Land Construction Co.
06.1993 - 04.2002
High School Diploma -
Bothell High School