Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Employee of the Year
Timeline
Generic

JAMES ANDERSON

Acworth,GA

Summary

Dynamic Care Coordinator and Certified Peer Support Specialist with Highland Rivers Behavioral Health, adept at case management and patient advocacy. Successfully enhanced service delivery through strategic planning and multidisciplinary collaboration, resulting in improved patient outcomes. Skilled in documentation and training, fostering a culture of continuous improvement and community engagement.

Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.

Healthcare professional with expertise in coordinating and managing patient care. Proven track record of integrating care plans across multidisciplinary teams, fostering strong collaboration to achieve optimal patient outcomes. Known for adaptability to changing needs and reliability in delivering excellent service.

Experienced with patient care coordination, including assessment and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Georgia.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Behavioral Support Services position. Ready to help team achieve company goals.

Certified Peer Support professional with solid experience in supporting individuals through recovery and personal growth. Strong focus on team collaboration and achieving impactful results. Known for reliability, adaptability, and effective communication. Skilled in active listening, empathy, and problem-solving. Passionate about fostering supportive and inclusive environment.

Diligent Care Coordinator and Case Manager with background as Certified Peer Support Specialist and strong history of facilitating meaningful peer connections. Proven track record of empowering individuals through collaborative support and effective communication. Demonstrated ability to use empathy and active listening to foster trust and understanding.

Experienced with peer support strategies, focusing on empowering individuals through shared experiences and mutual support. Utilizes strong communication skills and empathy to build trust and foster recovery. Knowledge of mental health resources and community networking to provide comprehensive support.

Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 12 years of sobriety and ready to help others reclaim lives through use of proper services.

Empathetic Peer Support Specialist with proven experience to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Care Coordinator/Certified Peer Support Specialist

Highland Rivers Behavioral Health (Military Veteran Services)
Dalton, Georgia
09.2021 - Current
  • Coordinated care plans for veterans, ensuring alignment with individual needs and service goals.
  • Facilitated communication between multidisciplinary teams to enhance service delivery and patient outcomes.
  • Monitored client progress, documenting changes and adjusting care strategies as necessary.
  • Developed resource materials and educational tools to support veteran engagement in their care process.
  • Implemented best practices for case management, improving workflow efficiency within the team.
  • Trained new staff on procedures and protocols to ensure consistency in care coordination efforts.
  • Analyzed client feedback to identify areas for improvement in services provided to veterans.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
  • Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
  • Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
  • Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
  • Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
  • Organized community health fairs to promote wellness and preventive care, increasing community engagement.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Mentored new peer support specialists, sharing best practices and modeling effective techniques for supporting diverse client populations.
  • Transported individuals to medical appointments and support meetings whenever needed.
  • Listened to clients' concerns and provided encouragement and support.
  • Adapted counseling techniques to best suit individual needs of each client.

Site Security Manager (ELanders Warehouse)

Georgia Security LLC
Kennesaw, Georgia
02.2016 - 07.2021
  • Developed and implemented site security protocols to enhance safety measures across multiple locations.
  • Conducted regular security audits to identify vulnerabilities and recommend improvements.
  • Trained and mentored security personnel on emergency response procedures and conflict resolution techniques.
  • Collaborated with local law enforcement to ensure compliance with regulatory standards and incident reporting procedures.
  • Managed scheduling and deployment of security staff to optimize coverage during peak hours.
  • Analyzed incident reports to identify trends, developing strategies to mitigate future risks effectively.
  • Organized ongoing training programs for staff members to ensure they remained knowledgeable about evolving industry standards and best practices in site security management.
  • Established strong relationships with clients, addressing concerns proactively while enhancing overall client satisfaction with security services.
  • Managed a team of security personnel, ensuring proper training and adherence to company policies.
  • Established strong working relationships with external vendors supplying essential security equipment and services, enabling prompt resolution of any technical issues that arose.
  • Developed comprehensive security plans for special events, minimizing risks and ensuring public safety.
  • Reviewed existing emergency response procedures, suggesting improvements where necessary for optimal effectiveness during crisis situations.
  • Oversaw a team of over 15 full-time Security Officers and managed scheduling and performance evaluations.
  • Investigated incidents and wrote reports and Supervised team of over 15 Security Personnel during shift.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.

Director of Residential and Retail Security

Gables at Emory Point
Atlanta, Georgia
01.2012 - 04.2015
  • Developed and communicated organizational goals, aligning team performance with overall business objectives.
  • Facilitated workshops and training sessions, fostering a culture of continuous improvement and professional development.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Interacted well with over 200 College and Temporary Residents and over 20 Retail Managers to build connections and nurture relationships.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Assistant Security Director

Dewberry Capital
Atlanta, Georgia
01.2010 - 01.2012
  • Developed and implemented security protocols to enhance safety measures across facilities.
  • Conducted risk assessments to identify vulnerabilities and recommend mitigation strategies.
  • Collaborated with law enforcement agencies to coordinate emergency response plans.
  • Oversaw training sessions for security personnel, ensuring compliance with industry standards.
  • Analyzed incident reports to identify trends and improve operational efficiency.
  • Managed scheduling and deployment of security staff for optimal coverage during events.
  • Led investigations into security breaches, providing actionable insights for prevention measures.
  • Enhanced communication channels among teams, facilitating timely information sharing during incidents.
  • Monitored key control access system to prevent unauthorized entry to building.
  • Conducted facility tours to showcase safety and security measures.
  • Assisted in budget management tasks such as forecasting expenses related to equipment upgrades or staffing requirements.
  • Reviewed and analyzed safety and security programs and proposed revisions and innovations.
  • Reduced incidents of theft and vandalism through proactive monitoring and surveillance techniques.
  • Observed departing personnel to reduce unauthorized removal of property.
  • Facilitated regular staff meetings to discuss emerging threats or concerns while promoting an open dialogue among team members.
  • Oversaw parking surveillance to support designated parking areas and minimize suspicious activity.
  • Managed a team of security personnel, ensuring consistent adherence to policies and procedures.
  • Maintained detailed records of all incident reports, enabling accurate tracking of trends over time for effective decision-making processes.
  • Attended safety meetings, conferences and seminars to improve skills, gain expert knowledge and network with industry specialists.
  • Administered and maintained employee ID badge system to increase site security and track and manage employees and assets.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Investigated and resolved security breaches to protect organization and corporate assets.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies.
  • Developed and maintained emergency response plans to promote fast and effective action during crisis.
  • Supervised team of 30 full time and part time security personnel during shift.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Collaborated with Senior Management to develop and implement strategies to mitigate security risks.

Education

Some College (No Degree) - Sociology

KSU
Kennesaw, GA

Skills

  • Case management
  • Documentation
  • Patient education
  • Organizational skills
  • Patient advocacy
  • Documentation proficiency
  • Multidisciplinary team collaboration
  • Healthcare operations
  • Care planning
  • Strategic planning
  • Problem-solving
  • Time management
  • Multitasking and organization
  • HIPAA compliance
  • Verbal and written communication
  • Client relationship management
  • Conflict resolution
  • Ethical judgment
  • Crisis intervention
  • Workflow management
  • Treatment Planning
  • Community outreach
  • Empathy and compassion
  • HIPAA guidelines
  • Patient care assessment
  • Organizational goal development
  • Care delivery
  • Certified in CPR/AED
  • Training and mentoring
  • Employee training program
  • Wellness services
  • Heartsaver first aid CPR AED
  • Heartsaver first aid CPR AED (first aid CPR AED)
  • Problem identification
  • Basic life support for health care providers
  • Medical terminology understanding
  • Nursing background
  • Medical terminology

Affiliations

  • Cobb County Black Republicans
  • North GA Youth Football League
  • Thankful Baptist Church Men OF Visions ( Licensed Deacon)
  • US Air Force (VETERAN)
  • Brookstone Neighborhood Community Watch

Certification

Certified Peer Specialist Mental Health, CARES Workshop, Certified Fire and Safety, GBI Defensive Awareness Training

Employee of the Year

Received the Highland Rivers Superlative Award for Community Services in 2023

Timeline

Care Coordinator/Certified Peer Support Specialist

Highland Rivers Behavioral Health (Military Veteran Services)
09.2021 - Current

Site Security Manager (ELanders Warehouse)

Georgia Security LLC
02.2016 - 07.2021

Director of Residential and Retail Security

Gables at Emory Point
01.2012 - 04.2015

Assistant Security Director

Dewberry Capital
01.2010 - 01.2012

Some College (No Degree) - Sociology

KSU

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