Reliable Team Leader with over 30 years of customer service experience in a variety of fields. Organized and dependable with the ability to train and develop others. Hardworking team member who wants to work in a fun and positive environment and help the company to grow and succeed.
Responsible for all boat moves for the marina using trucks, tractors and forklifts. Adhered to marina schedules and customer time lines as boats were transported to and from various bodies of water in Maine and New Hampshire. Coordinated boat moves and vehicle usage between the Sales, Service and Rental Departments of the Marina. Located and maintained storage records of approximately 400 customer boats located between 6 different storage locations.
Initially worked as warehouse team member. Responsibilities included unloading and sorting freight. Working with outfitters of other departments to ensure timely transition of freight to the sales floor. Selected, processed and shipped online customer orders. Worked directly with customers whose orders were getting picked up directly from the warehouse.
Promoted to Warehouse Team Lead in February 2021. Obtained company forklift operator's license. Coordinated with corporate shipping department for freight trailer arrivals and departures. Worked with department manager to improve freight flow and freight storage within the department.
Transferred to Apparel Team Lead April 2022. Responsibility's included working with team to sort, process and display clothing. Assist team with keep displays on the sales floor current, neat and well stocked. Keep price changes up to date and maintain awareness of current and upcoming sale events.
Promoted to Senior Team Lead October 2022 where I continue to work in the apparel department. In addition , I assist to on duty manager with overall store operations. These include dealing with customer service concerns, ensuring proper staffing levels, assisting other departments as needed. Opening and closing operations of the store.
Primary responsibility was the timely pickup and delivery of construction building materials. Also operated as a laborer on commercial construction sites. Assisted with company safety program which included that employees and subcontractors wore proper personal protective equipment. Tools and equipment were properly maintained and repaired or replaced as needed. Acceptable safety standards were known and adhered to. I obtained my all terrain forklift, boom lift and OSHA 30 hour Construction Certifications.
Temporary position. Responsible for obtaining and accurately recording meter readings of residential, commercial and industrial electric meters.
Began career as entry level firefighter. Provided fire and emergency medical response. Also maintained readiness of apparatus, tools, equipment and fire station. Presented fire prevention and safety programs in schools, businesses and to the residents.
Approximately 6 years later, promoted to the rank of Fire Lieutenant. Supervised overall operations of the crew I was assigned to. Additional responsibilities included training of my crew and other department personnel. Participated in hiring and training of new department members. Building and maintaining a good department standing within the community.
Promoted To the rank of Station Captain approximately 2009. Additional responsibilities included assigning maintenance, training, fire prevention and public education programs to the crews assigned to the station I was responsible for. Presented training programs within the department and prevention/educational programs to the public. Served on apparatus committees, hiring boards and numerous contract negotiations teams with the town.
Certifications include:
Level III Firefighter
Emergency Medical Technician
Hazardous Materials Technician
Company Officer
Incident Safety Officer
Fire Instructor II
NIMS ICS 400
Special Deputy Fire Warden with NH Forests and Lands
NH Commercial Drivers Lisence