James Angus
Pontiac,MI
Summary
Highly analytical and adaptable professional with exceptional communication and teamwork skills. Proven ability to thrive in diverse environments, quickly adapting to new challenges. Committed to contributing to team success and continuously developing professional skills. Known for bringing a positive attitude and a strong commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Supervisor
Vp Pro Detailing
08.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Created and managed project plans, timelines and budgets.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
Production Operator
Dana Inc
04.2024 - 10.2024
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Documented production information via daily system logs and discussed issues with management.
- Inspected final products for defects and flaws using proper QA procedures.
- Improved production efficiency by optimizing machine settings and conducting routine maintenance.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
- Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
- Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
- Seamlessly transitioned between various machines when needed, demonstrating proficiency in multiple aspects of the production process.
- Increased overall output by effectively managing resources and prioritizing tasks according to deadlines.
- Handled raw materials efficiently, minimizing waste during the production process.
- Boosted team productivity by training new hires and cross-training existing employees on multiple tasks.
- Streamlined workflow, closely monitoring production schedules and adjusting operations as needed.
- Prepared reports and technical documentation of day-to-day production processes.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Performed general equipment maintenance and repair to minimize downtime.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Loader and Unloader
UPS
10.2023 - 01.2024
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
- Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
- Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
Manager of Operations
Touchups Automotive Detailing
02.2019 - 06.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
- Managed cross-functional teams for successful project completion and timely delivery.
- Partnered with vendors and suppliers to effectively manage and budget.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Negotiated with suppliers to reduce costs, ensuring budget adherence and improving profit margins.
- Enhanced customer experience by refining service delivery processes, leading to repeat business and positive reviews.
Sales Associate
Middle Eastern Delights
02.2016 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Mail Sorter
ODMS
12.2017 - 12.2018
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained a clean and organized work environment for optimal sorting efficiency.
- Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
- Maximized productivity by efficiently managing workflow during peak hours or periods of high volume activity.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
Sales Associate
Sears Holdings Company
03.2014 - 11.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Fully Operator
Rayconnect
03.2014 - 11.2014
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Conducted preventative maintenance on equipment to reduce repair costs.
- Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
Quality Control Inspector
RECARO
01.2013 - 12.2013
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
Injection Mold Operator
Creative Inc Graphics
01.2012 - 06.2012
- Worked in team of technicians in quickly changing environment, adhering to all safety protocols and company processes.
- Troubleshot issues with molds, pipes, belts, chains and Type equipment.
- Maintained safety while using ultrasonic welding tools, heavyweight scales and forklifts
- Participated in root cause analysis activities related to manufacturing defects, helping identify areas for process improvement opportunities.
- Ensured high-quality output by inspecting molded parts for defects and making necessary adjustments.
- Reduced cycle times through close monitoring of equipment performance and optimization of settings based on data analysis.
- Collaborated with engineering team to design and develop new molds, improving product range.
- Adhered to safety guidelines and protocols when operating machinery, promoting a safe working environment.
Quality Control Inspector
BAE
02.2011 - 12.2011
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Loader and Unloader
Heat Treat Equipment
09.2009 - 02.2010
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Education
Business Management
Oakland Community College
Auburn Hills, MIBusiness Administration And Management
Baker College
Auburn Hills, MIGED -
Lake Orion Adult Education
Lake Orion, MI04.2010
Skills
- Reliability and punctuality
- Manufacturing
- Adaptable to change
- Assembly and production
- Assembly line experience
- Safety Protocols Adherence
- Equipment monitoring
- Operations Support
- Physical labor
- Precision measuring tools
- Quality Assurance
- Machine operation expertise
- Equipment Maintenance
- Material quality inspection
- Heavy Lifting
- Project Management
- Blueprint Reading
- Logistics
- Packaging management
- Process improvement techniques
- Workplace organization
- GMP compliance
- Equipment and machine maintenance
- Batch documentation
- Attention to Detail
- Problem-Solving
- Computer Skills
- Good Communication
- Strong Work Ethic
- Basic Math
- Power and hand tools
- Shipping and Labeling
- Quality Control
- Breakdown troubleshooting
- CNC Machines
- Polishing work
References
- Jasmine Croskey (248) 873-7412
- Cathy Angus (248) 881-4259
- Pablo Garcia (586) 354-5684
Timeline
Production Operator
Dana Inc
04.2024 - 10.2024
Loader and Unloader
UPS
10.2023 - 01.2024
Supervisor
Vp Pro Detailing
08.2022 - Current
Manager of Operations
Touchups Automotive Detailing
02.2019 - 06.2022
Mail Sorter
ODMS
12.2017 - 12.2018
Sales Associate
Middle Eastern Delights
02.2016 - 12.2016
Sales Associate
Sears Holdings Company
03.2014 - 11.2014
Fully Operator
Rayconnect
03.2014 - 11.2014
Quality Control Inspector
RECARO
01.2013 - 12.2013
Injection Mold Operator
Creative Inc Graphics
01.2012 - 06.2012
Quality Control Inspector
BAE
02.2011 - 12.2011
Loader and Unloader
Heat Treat Equipment
09.2009 - 02.2010
Business Management
Oakland Community College
Business Administration And Management
Baker College
GED -
Lake Orion Adult Education
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