James Anthony Collins
San Antonio,TX
Summary
Highly motivated and versatile professional with authorization to work in the US for any employer. Open to relocation opportunities anywhere. Possessing a strong track record of success, eager to contribute skills and expertise to a dynamic organization. Committed to delivering exceptional results, thriving in fast-paced environments and adapting quickly to new challenges. Passionate about continuous learning and growth, poised to make a valuable impact in a new role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receiving Clerk
EControls
11.2024 - 01.2025
- Handled incoming shipments, systematically placing parts in correct locations.
Amazon Sortation Associate
Amazon Warehouse
09.2024 - 11.2024
- Assisted in organizing deliveries, stacking them efficiently on pallets to ensure timely distribution.
Customer Service Representative
Etech Global Services
08.2024 - 09.2024
- Handled inbound client phone communications.
- Delivered insightful knowledge on relevant topics.
- Streamlined customer enrollment workflows based on provided details.
Warehouse Worker/Forklift Operator
Shirtsallday.com
07.2024 - 08.2024
- Kept inventory well-maintained through consistent stock replenishment.
- Efficiently oversaw order pulling.
- Created well-structured material bundles.
- Ensured cleanliness standards were maintained at all times.
Forklift Driver/Machine Operator
thyssenkrupp
02.2024 - 07.2024
- Scanned and retrieved components essential for assembling Tesla trucks using RF technology.
Customer Service Representative
Qualfon
02.2023 - 04.2023
- Research and resolve all customer inquiries and requests coming via inbound calls
- Provide customer education about services and policies in a timely manner
- Take control of problems logically and with a clear understanding to ensure the appropriate customer outcome
Customer Service Representative
Alorica Calling Center (Remote)
07.2021 - 04.2023
- Provided support to a variety of businesses.
- Resolved client issues by interacting through online chat, emails, social media platforms.
- Ensured all customer details were up-to-date.
- Successfully managed and de-escalated issues.
- Escalates calls to supervisor when needed.
- Temp Agency - Supported multiple companies
Assembly Line Worker
TJ Maxx Distribution Center
08.2020 - 11.2020
- Check to ensure correct product is selected then place price tags on products, prepare and ship out products
Forklift Operator
Dollar General (Merit Logistics)
01.2020 - 07.2020
- Supervised proper placement of pallets at designated heights.
- Counted and recorded completed pallets.
UPS Driver Helper
UPS
10.2019 - 01.2020
- Facilitated delivery schedules, contributing to successful dispatches during high-demand periods.
Tugger Operator
Toyota Plant (Vutex Inc.)
05.2019 - 10.2019
- Company Overview: Temporary agency supporting Toyota Plant
- Tugger operator delivers parts to various departments in a timely manner to help keep the warehouse in function
- Monitored delivery and production speed
- Maintained a clean and safe work area at all times
- Temporary agency supporting Toyota Plant
Cook/Prep
Burger Barn Baytown
03.2019 - 05.2019
- Prep kitchen, cook food, stock freezers, clean floors, wash dishes
Forklift Operator Pallet Jack Operator Truck Unloader
Labatt Food Service (Costa Solutions)
03.2017 - 01.2019
- Unload trucks down stack pallets place finished pallets on the designated line
Customer Service Representative
IBEX Global - Frontier Communications
08.2015 - 03.2017
- Answer phones, handle issues concerning issues with cable, internet, and phone
Custodian/Janitor
Akins High School
05.2014 - 08.2015
- Cleaned classrooms, dust areas, mopped, swept and waxed floors
Education
High School -
Bastrop High School
Bastrop, TX05.2003
Skills
- Distribution Oversight
- Microsoft Excel Data Analysis
- Facility Maintenance Experience
- Effective Communication
- Certified Forklift Operator
- Operational Load Management
- Inventory Management
- Organized Materials Handling
- Component Assembly
- Pallet Jack Utilization Skills
- Customer Service Representative
- Inventory Coordination
- Machine Operator
- Freight Handling
- Warehouse Experience
- Palletizer
- Delivery Driver Experience
- Sales Performance Management
- Quality Control
Certification
- Food Handler Certification
- Forklift Certification
Timeline
Receiving Clerk
EControls
11.2024 - 01.2025
Amazon Sortation Associate
Amazon Warehouse
09.2024 - 11.2024
Customer Service Representative
Etech Global Services
08.2024 - 09.2024
Warehouse Worker/Forklift Operator
Shirtsallday.com
07.2024 - 08.2024
Forklift Driver/Machine Operator
thyssenkrupp
02.2024 - 07.2024
Customer Service Representative
Qualfon
02.2023 - 04.2023
Customer Service Representative
Alorica Calling Center (Remote)
07.2021 - 04.2023
Assembly Line Worker
TJ Maxx Distribution Center
08.2020 - 11.2020
Forklift Operator
Dollar General (Merit Logistics)
01.2020 - 07.2020
UPS Driver Helper
UPS
10.2019 - 01.2020
Tugger Operator
Toyota Plant (Vutex Inc.)
05.2019 - 10.2019
Cook/Prep
Burger Barn Baytown
03.2019 - 05.2019
Forklift Operator Pallet Jack Operator Truck Unloader
Labatt Food Service (Costa Solutions)
03.2017 - 01.2019
Customer Service Representative
IBEX Global - Frontier Communications
08.2015 - 03.2017
Custodian/Janitor
Akins High School
05.2014 - 08.2015
High School -
Bastrop High School
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