James Apok

• Led night shift team to ensure thorough cleaning of floors, windows, trash removal and restrooms.
• Collaborated with manager to identify team dynamics impacting crew efficiency.
• Accurately reconciled safe contents and register takings for consistent financial reporting.

Oversaw scheduling, sales forecasting, and resolution of Fix-It tickets for operational issues. Along with this, I was also ordering proper amounts of food to ensure nothing goes to waste from expiration. I worked alongside my crew in the kitchen and at the front counter.

• Executed thorough cleaning duties inside and outside the store in morning hours.
• Learned to operate and maintain kitchen fryer efficiently.
• Increased sales by upselling larger combos and additional sauces.