James Armstrong
Ruskin,FL
Summary
Sales professional prepared to excel in this role with strong background in technical sales and client relationship management. Skilled in solution-based selling, technical presentations, and product demonstrations. Known for fostering team collaboration and adapting to changing needs, consistently delivering on targets. Proven ability to translate complex technical concepts into actionable strategies.
Overview
28
28
years of professional experience
Work History
Sales Engineer
CAVH HVAC
07.2014 - 02.2025
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products
- Increased client base by researching competitive advantage while targeting prospective client needs
- Worked to boosted territory sales significantly
- Cultivated long-term key relationships
- Brought forth a track record of exceeding sales expectations
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Generated new leads through cold calling, social media outreach, and attending industry events.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Developed and implemented pursuit plans for opportunities within assigned key accounts.
- Led project teams through all stages of the sales cycle, from initial inquiry to final installation and after-sales support.
- Analyzed market trends and competitor offerings, adjusting sales strategies accordingly to maintain a competitive edge.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Estimating Manager
Tom Barrow Co.
06.1997 - 07.2014
- Company Overview: HVAC equipment and supplies manufacturer's representative company
- As the Chief Estimator at an HVAC equipment and supplies manufacturer's representative company I am directly responsible for the daily operations of the Quote Department
- My duties included but were not limited to receiving emails from our customers for quote requests, imputing them into our database to be tracked, receiving drawings and specifications, reviewing specifications and drawings for any conflicts and generating RFI's, doing quantity take-offs and pricing, working with customers and manufacturers for pricing and scope compliance, generating quotes, and working with sales personnel for pricing and any other concerns
- I also generated monthly reports to show where the quote department was headed
- Reported directly to the Branch Manager
- HVAC equipment and supplies manufacturer's representative company
Education
Diploma -
Evans High School
05.1995
Skills
- Fast Learner
- Leadership
- Adaptability
- Effective Time Management
- Microsoft Excel
- Computer Skills
- Customer Service
- Ability to Work Under Pressure
- Ability to Work in a Team
- Microsoft Office
- Communication Skills
- Relationship building
- Construction
- Scheduling coordination
- Sales closing
- Change order management
- Customer support
- Design review
- Team collaboration
- Cost estimation
- Technical documentation
- Cost control
- Sales team support
- Technical consulting
- Value engineering
- Product demonstration
- Vendor relationships
- Construction cost estimates
- Sales process optimization
- Residential construction
- Sales transactions
- Project planning
- Solution selling
- Commercial construction experience
- Sales training
- Construction management
Timeline
Sales Engineer
CAVH HVAC
07.2014 - 02.2025
Estimating Manager
Tom Barrow Co.
06.1997 - 07.2014
Diploma -
Evans High School