Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

James Arthur

Mobile,AL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

30
30
years of professional experience

Work History

Shipping and Receiving Specialist

Conde Systems, Inc
Mobile, AL
04.2017 - 05.2024
  • Ensured that all orders were accurately filled with the correct products in a timely manner.
  • Processed domestic and international paperwork including bills of lading, customs forms.
  • Assisted in unloading trucks at the warehouse dock area when necessary.
  • Reported any safety hazards encountered during work hours immediately.
  • Performed regular cycle counts of inventory stored in the warehouse facility.
  • Identified order discrepancies and damaged items and notified supervisor.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Organized deliveries by sorting and stocking receivables
  • Packed, sealed or affixed postage to prepare materials for shipping.

Sales and Service Representative

STC Auto Parts
Ocean Springs, MS
06.1997 - 08.2011
  • Provided customer service and sales support to customers over the phone.
  • Responded to customer inquiries, complaints, and requests in a timely manner.
  • Developed strong relationships with customers through regular follow-up contact.
  • Attended team meetings to discuss strategies for meeting sales goals and objectives.
  • Analyzed customer feedback to improve service quality standards.
  • Fostered relationships with customers to expand customer base and retain business.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Promoted available products and services to customers during service, account management and order calls.
  • Collected deposits or payments and arranged for billing.

General Laborer

Mathison Masonry
Ocean Springs, MS
03.1994 - 05.1996
  • Assisted Bricklayer with mixing mortar, laying bricks, and troweling concrete surfaces.
  • Loaded and unloaded materials from trucks, carts, and wheelbarrows.
  • Measured and cut brick and stone to size using a masonry saw.
  • Cleaned work area of debris after completion of job.
  • Installed metal lintels in openings for support of brickwork.
  • Maintained tools such as hammers, chisels, levels, and trowels in good condition.
  • Repaired damaged or deteriorated masonry structures using appropriate techniques.
  • Grouted joints between bricks with mortar mix according to specifications.
  • Placed reinforcing rods into footing forms prior to pouring concrete footings.
  • Attached wire mesh reinforcement to interior walls prior to applying stucco finish.
  • Used mechanical cement-mixing equipment or hand tools to prepare cement for use.
  • Erected and broke down scaffolding, ladders and other support structures for installations.
  • Prepared and handled materials and masonry tools and equipment.

Education

High School Diploma -

Ocean Springs High School
Ocean Springs, MS
05-1992

Skills

  • Pallet jack use
  • Stock Rotation
  • Workplace Cleanliness
  • Warehouse Safety
  • Receiving procedures
  • Labeling Accuracy
  • Attention to Detail
  • Punctual and Reliable
  • Teamwork and Cooperation
  • Self-Motivated and Independent

Affiliations

Enjoy mountain biking, tennis, and kayaking

Timeline

Shipping and Receiving Specialist

Conde Systems, Inc
04.2017 - 05.2024

Sales and Service Representative

STC Auto Parts
06.1997 - 08.2011

General Laborer

Mathison Masonry
03.1994 - 05.1996

High School Diploma -

Ocean Springs High School

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James Arthur