James Assard
Bethlehem,CT
Summary
Proven to enhance customer experience at Annoula’s Taverna, I leveraged organizational skills and a professional demeanor to maintain high satisfaction levels. Demonstrating a friendly attitude, I efficiently managed table turnovers, contributing to a smoother guest flow. My proactive approach in resetting tables and assisting guests underscored my commitment to service excellence.
Overview
5
5
years of professional experience
Work History
Marketing Graphic Designer
Percy Thomson Meadows
03.2023 - 02.2024
- Designed and created signs representing the company.
- Incorporated marketing techniques into online and physical advertisement.
- Created aesthetically pleasing art and graphics to promote products.
Line Chef
Annoula’s Taverna
01.2022 - 09.2022
- Ensured consistent high-quality dishes by adhering to standardized recipes and quality control measures.
- Demonstrated versatility by efficiently working across various stations within the kitchen as needed.
- Maintained a safe and sanitary work environment by following l food handling guidelines and regular cleaning schedules.
- Expedited customer orders with prompt and accurate plate assembly, ensuring top-notch presentation standards.
Delivery Coordinator
Annoula’s Taverna
05.2021 - 01.2022
- Prepare and package food & utensils.
- Manage delivery tickets.
- Inspect and seal food orders.
- Deliver food & beverage orders.
- Deliver large catering orders.
Waiter's Assistant
Annoulas Taverna
09.2020 - 05.2021
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Delivered food to customers table.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Busser
Annoula’s Taverna
09.2018 - 09.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Nonnewaug High School
Woodbury CTSkills
- Organized
- Professional appearance
- Friendly behavior
Timeline
Marketing Graphic Designer
Percy Thomson Meadows
03.2023 - 02.2024
Line Chef
Annoula’s Taverna
01.2022 - 09.2022
Delivery Coordinator
Annoula’s Taverna
05.2021 - 01.2022
Waiter's Assistant
Annoulas Taverna
09.2020 - 05.2021
Busser
Annoula’s Taverna
09.2018 - 09.2019
Nonnewaug High School