James Byrd
Ventura,California
Summary
Dynamic Food Service Manager with a proven track record at Island Squeeze, excelling in customer service and staff leadership. Enhanced food quality and presentation while implementing cost-saving measures, resulting in improved profit margins. Skilled in inventory management and fostering a positive team environment, ensuring compliance with health and safety standards.
Professional with strong background in food service management. Skilled in optimizing operations, enhancing customer satisfaction, and maintaining high standards of quality and safety. Strong focus on team collaboration and adaptability to changing needs. Proven ability to lead teams, manage inventory, and ensure efficient service delivery. Reliable and results-driven with passion for achieving organizational goals.
Overview
25
25
years of professional experience
Work History
Food Service Manager
Island Squeeze
08.2000 - 09.2025
- Coordinated food service operations to ensure compliance with health and safety regulations.
- Implemented menu changes based on customer feedback and seasonal availability of ingredients.
- Developed and maintained strong relationships with suppliers to enhance product quality.
- Managed inventory levels by conducting regular audits and adjusting orders accordingly.
- Led training sessions for staff on food handling procedures and customer service excellence.
- Created strategies to improve customer satisfaction and enhance dining experiences.
- Monitored kitchen operations to maintain high standards of food quality and presentation.
- Conducted regular assessments of staff performance to identify training needs and opportunities.
- Established and enforced protocols for waste management and sustainability practices.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
- Oversaw training of more than [Number] team members.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Delivered exceptional guest experiences through diligent oversight of daily operations, addressing concerns promptly and professionally.
- Implemented cost-saving measures in areas such as labor management, portion control, and energy usage to maximize profit margins.
- Fostered positive team environment, resolving conflicts promptly and encouraging open communication.
- Optimized inventory management to minimize waste, negotiating with suppliers for better pricing on bulk purchases.
- Improved food quality and presentation, working closely with culinary team to refine recipes and plating techniques.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Education
No Degree - Phlebotomy Technician 1
Clinical Training Institute
Oxnard, CA12-2025
High School Diploma -
Ventura High School
Ventura, CA06-2000
Skills
- Customer service
- Food storage
- Staff leadership
- Staff supervision
- Portion control
- Food presentation
- Quality control
- Equipment management
- Recipe creation
- Beverage inventory
Timeline
Food Service Manager
Island Squeeze
08.2000 - 09.2025
No Degree - Phlebotomy Technician 1
Clinical Training Institute
High School Diploma -
Ventura High School