James Bailey JR
Meriden,CT
Summary
I am a motivated take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
4
4
years of professional experience
Work History
Owner
Presidential Logistics
Meriden, CT
11.2022 - Current
- Formed and sustained strategic relationships with clients.
- Monitored progress by establishing plans, budgets and measuring results.
- Scheduling of all in and out-bound deliveries.
- Processing all Bill of Loading to brokers.
- Building relationships with brokers.
- Monitoring all shipments were picked up and delivered in a timely manner.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Mitigated business risks by working closely with staff members and assessing performance.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Understood and followed oral and written directions.
- Collaborated with others to discuss new opportunities.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Master Technician/Truck Driver
Temco Logistics
Bloomfield, CT
06.2022 - 09.2024
- Label appliance according to route in specif order using hand held.
- Loading truck.
- 45 minute pre-calls to customers before delivery,
- Managing a tea of 2 or 3 workers.
- Collaborate effectively with team members in order to complete projects efficiently.
- Keep up-to-date with industry trends, technologies, and best practices.
- Ensure customer satisfaction by providing courteous service throughout the process.
- Verify that wiring connections are secure and in compliance with safety standards.
- Safely transport appliances to customer's home and unload from vehicle.
- Comply with local building codes when performing installations or repairs.
- Perform necessary adjustments for proper operation of the appliance.
- Measured and cut pipe to connect feeder lines and equipment to appliances.
- Instructed customers on how to properly operate, care for and configure appliances.
- Planned and completed group projects, working smoothly with others.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Delivered products to customer locations on time.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Completed day-to-day duties accurately and efficiently.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Notified customers of potential late deliveries, which resulted in [Number]% decrease in calls to company support line.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
Uniform Delivery Driver
Aramark
Rocky Hill, CT
04.2022 - 07.2022
- Handled merchandise in accordance with product handling standards.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Ordered uniforms as customers requested.
- Used handheld to process orders.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Landscaper
Lindo Landscaping
Meriden, CT
08.2021 - 03.2022
- Participated in snow removal services during winter months.
- Decorated gardens, paths and beds with stones or plants.
- Cleaned up debris after completing jobsite tasks.
- Provided knowledgeable advice about plant selection for customers' landscapes.
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Pruned trees and bushes to improve visibility and shape.
- Raked, mulched and composted leaves.
- Performed preventative maintenance to keep equipment in excellent working condition.
- Cared for artificial turf fields, periodically removing turf and replacing cushioning pads.
- Winterized irrigation systems and restarted systems in spring.
- Planted trees, shrubs, bushes and flowers in decorative planters and displays.
- Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
- Inspected property for signs of damage or infestation from pests or weeds.
Truck Driver
On the Go Transporters
New Britain, CT
05.2021 - 07.2021
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Collect BOLS.
- Maintain compliance with DOT regulations.
- Making sure weight was accurate.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Keeping track of ELD.
- Retained valid proof of insurance and registration in vehicles.
- Obtained signatures needed to complete and process paperwork.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
- Maintained safe driving habits to protect property and general public on roadways.
- Fulfilled back haul orders and spotted trailers in loading yard.
- Processed shipment documents neatly and efficiently for each load.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Managed personal driving time according to Hours of Service regulations.
- Worked well with dispatchers to communicate route and schedule changes.
- Communicated with dispatchers regarding pickup and delivery times.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
Truck Driver
PODS Moving & Storage
Bristol, CT
04.2020 - 01.2021
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Maintained ongoing communications with [Job title] in operations center to keep teammates informed.
- Processed shipment documents neatly and efficiently for each load.
- Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
- Managed personal driving time according to Hours of Service regulations.
- Used a 5 level Podzilla System to load and un load pods.
- Strapping down all loads.
Education
MECP - Car Customizing
Metro Auto Electronics Training Institute, Inc.
Kenilworth, NJ10-2011
High School Diploma -
Francis T. Maloney High School
Meriden, CT04-2008
Associate of Arts - Business Administration And Management
Middlesex Community College - Middletown
Middletown, CTSkills
- Labor Relations
- Budget Administration
- KPI Management
- Bidding Processes
- Key Partnership Cultivation
- Strategic Project Planning
- Verbal and Written Communication
- Quality Management Systems
- Strategic Planning
- Team Oversight
- Partnership Development
- Customer Relations
- Relationship Building
Timeline
Owner
Presidential Logistics
11.2022 - Current
Master Technician/Truck Driver
Temco Logistics
06.2022 - 09.2024
Uniform Delivery Driver
Aramark
04.2022 - 07.2022
Landscaper
Lindo Landscaping
08.2021 - 03.2022
Truck Driver
On the Go Transporters
05.2021 - 07.2021
Truck Driver
PODS Moving & Storage
04.2020 - 01.2021
MECP - Car Customizing
Metro Auto Electronics Training Institute, Inc.
High School Diploma -
Francis T. Maloney High School
Associate of Arts - Business Administration And Management
Middlesex Community College - Middletown