James Baio
Sayville,,NY
Summary
Dynamic, dependable, and driven professional seeking an entry-level position. Showcasing exceptional communication and organizational skills thanks in part to unique experiences as an Eagle Scout, working for the Walt Disney Company, and obtaining a B. A. in Theatre & Speech. Detail-oriented with a strong work ethic to enhance customer satisfaction and operational efficiency. A team player and excellent in customer service, adept in sales techniques and creating memorable customer experiences.
Overview
4
4
years of professional experience
Work History
Server
Applebee's Grill + Bar
01.2024 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
Intern
Walt Disney World Resort
01.2022 - 06.2022
- Gained valuable experience working within The Walt Disney Company, learning "the Disney way," and providing guests with fine-tuned customer service.
- Assisted in day-to-day operations at The Walt Disney World Resort and acquired knowledge in the foundations of safety, courtesy, efficiency, and inclusivity.
- Handled guest complaints professionally, resolving issues promptly and courteously to ensure satisfaction.
Singing Server
Show Place Ice Cream Parlour
06.2020 - 09.2022
- Executed the average duties of a server in attentively waiting on patrons.
- Fulfilled performance based responsibilities including singing, dancing, and entertaining guests of all ages.
- Traveled to various homes on house calls, both performing and serving ice cream for holiday parties, special events and intimate occasions.
Education
Bachelor of Arts - Theatre & Speech, Performance Concentration
Wagner College
Staten Island, NY05.2021
Skills
- Excellent Communicator
- Exceptional Customer Service
- Distinct Work Ethic
- Keen Eye for Specificity and Detail
- Sales Techniques
- Strong Organizational Skills
- Natural-born Leader
Accomplishments
- Eagle Scout - Boy Scouts of America
- Successful New York Theatre Actor in Off-Broadway's The Office! A Musical Parody
Timeline
Server
Applebee's Grill + Bar
01.2024 - Current
Intern
Walt Disney World Resort
01.2022 - 06.2022
Singing Server
Show Place Ice Cream Parlour
06.2020 - 09.2022
Bachelor of Arts - Theatre & Speech, Performance Concentration
Wagner College