James Ballah
Killeen,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Logistics Manager & Transportation
Military Army
Fort Cavazos, TX
08.2017 - Current
- Monitored inventory levels and initiated re-stocking processes when necessary.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Drafted policies regarding storage, distribution, and transportation of products.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Ensured compliance with government regulations related to freight forwarding activities.
- Implemented cost-saving measures such as route optimization for shipments.
- Resolved customer complaints related to shipping issues or delays in transit times.
- Negotiated contracts with carriers for optimal pricing on transportation services.
- Organized distribution networks including trucking fleets, warehouses, and third-party vendors.
- Identified areas of improvement in existing logistics systems using data analytics tools.
- Collaborated with other departments to develop strategies that align with company objectives.
- Provided guidance on best practices for warehousing operations based on industry standards.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
- Assigned tasks and projects to team members based on their experience level and skillset.
- Conducted training sessions for new employees on safety procedures within the warehouse.
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Investigated claims of damaged cargo or lost shipments in order to determine cause and remedy.
- Worked collaboratively with customers and staff at various levels.
- Created and enforced policies and procedures for entire logistics team.
- Maintained high standards of internal and external customer service.
- Identified and resolved shipping and packaging errors.
- Led and managed projects to support logistics efforts and plans.
- Consistently met company and department objectives within budget and time constraints.
- Drafted shipment reports to inform management and clients.
- Coordinated and managed daily transportation operations to ensure efficient delivery of goods.
- Assessed customer needs and provided customized solutions for freight transport requirements.
- Developed and implemented plans to reduce costs associated with transportation processes.
- Analyzed current routing systems and identified areas for improvement in delivery methods, times, and routes.
- Monitored driver performance to ensure compliance with safety regulations and company policies.
- Maintained records of shipping documents including invoices, bills of lading, manifests.
- Ensured compliance with local, state, federal regulations regarding hazardous materials handling.
- Supervised loading and unloading activities at terminals or warehouses to maximize efficiency and accuracy of shipments.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Assisted in the installation of new machinery and equipment.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Replaced defective parts such as bearings, seals, gears, valves.
- Maintained accurate records of all maintenance activities performed.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
- Conducted regular safety checks to ensure compliance with OSHA standards.
- Installed new pumps, compressors, boilers and other mechanical systems.
- Provided technical support to production staff for machine troubleshooting needs.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
- Routinely inspected plant equipment for signs of wear or malfunctioning parts.
- Adjusted machine settings according to manufacturing specifications.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Followed established safety procedures when operating heavy machinery.
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Monitored inventory levels of replacement parts and supplies needed for repairs.
- Developed preventative maintenance plans for various types of machinery.
- Calibrated instruments used in testing processes to ensure accuracy of results.
- Trained junior technicians on best practices for machine operation and repair.
- Operated hand and power tools to complete repairs.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Installed new systems, replacement parts and components to maintain proper operation.
- Cleared clogged drains and replaced valves, faucets and fixtures.
- Scheduled preventive maintenance programs to keep equipment in good working condition.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Developed and enforced security policies, procedures, and protocols to protect confidential information.
- Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
- Conducted regular staff training on security policies and procedures.
- Audited existing security systems for potential vulnerabilities and implemented corrective measures as necessary.
- Investigated security incidents to determine root cause, impact, and recommend remediation plans.
- Implemented an incident response process to ensure timely resolution of security issues.
- Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
- Performed vulnerability scans on networks and systems to identify any potential threats or weaknesses in security posture.
- Coordinated with vendors for installation of new hardware, software related to network, systems security.
- Reviewed logs from firewalls, intrusion detection systems, anti-virus software. for suspicious activity or indications of attack attempts.
- Analyzed system logs regularly using SIEM tools in order to detect malicious activities or policy violations.
- Established relationships with law enforcement agencies in order to facilitate investigation of cybercrime incidents or other criminal activities involving IT infrastructure.
- Created reports summarizing findings from investigations into data breaches or other cybersecurity-related events.
- Responded promptly to alerts generated by SIEM tools regarding suspicious activity on the network and systems environment.
- Assisted with implementation of encryption technologies such as PGP, SSH, SSL and TLS protocols.
- Recommended changes in processes and procedures related to information security and risk management.
- Collaborated with internal teams and external consultants on projects relating to compliance standards.
- Developed strategies for mitigating identified risks associated with IT operations and services.
- Provided technical assistance in resolving computer-security related problems reported by users across multiple departments within the organization.
- Documented all aspects of IT Security including but not limited to policies, procedures and best practices.
- Maintained team compliance with professionalism guidelines and security team standards.
- Trained new security officers on safety protocols and company standards.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Attentively monitored closed-circuit television footage to check for visible suspicious activity.
- Supervised property entrances and exits and monitored employee safety.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Completed investigations of security incidents and wrote reports for permanent record.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft, and presence of unauthorized persons.
- Recorded required data for incident reports and files.
- Developed and implemented training methods to promote improved officer performance.
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Inspect finished workpieces to ensure conformance with specifications.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Load raw materials into machines according to specified measurements.
- Unload finished products from machines onto conveyors or other transport systems.
- Observe machine operations to detect any problems or defects in the finished product.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Record production information such as quantities produced and materials used on daily logs.
- Carry out regular safety checks on machinery prior to operation.
- Operate robotic arms within a manufacturing environment.
- Comply with company policies regarding quality control procedures.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Keep detailed reports of maintenance activities performed on machinery.
- Collaborate with other departments when necessary for successful completion of projects.
- Prepared machine for production processes by equipping with required tools and parts.
- Developed and implemented customized exercise programs to meet individual needs of clients.
- Provided guidance on proper form and technique for exercises to ensure safety and maximize results.
- Monitored progress of clients throughout the duration of their program, adjusting as needed.
- Instructed group fitness classes including yoga, Pilates, spinning, circuit training, and strength training.
- Maintained accurate records of client's progress towards goals.
- Educated clients on healthy lifestyle habits such as nutrition and stress management.
- Performed administrative duties such as scheduling appointments, collecting payments, ordering supplies.
- Assisted with marketing activities including developing promotional materials and attending community events.
- Conducted assessments to measure client's current level of physical fitness and establish baseline data for tracking progress over time.
- Developed and implemented team-building strategies to promote collaboration and cohesion.
- Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
- Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
- Created a positive work environment by setting clear expectations and providing resources necessary for success.
- Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
- Resolved conflicts between team members in a timely manner to maintain harmony within the team.
- Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
- Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
Education
Associate of Arts - General Automotive And Repairs
NVTC
08-2013
Skills
- Self-Directed
- Collaboration
- Clerical Support
- Relationship Building
- Verbal Communication
- Teamwork and Collaboration
- Project Planning
- Supervision and leadership
- MS Office
- PPE use
- Multitasking
- Microsoft Word
- Troubleshooting
- Analytical Thinking
- Training & Development
- Organizational Skills
- Team Management
- Remote Office Availability
- Time Management
Affiliations
Sports,Human relations, team work
Accomplishments
Best transporter and Logistics
Best team Manager
Best security manager
Best logistics support
Timeline
Logistics Manager & Transportation
Military Army
08.2017 - Current
Associate of Arts - General Automotive And Repairs
NVTC