Summary
Overview
Work History
Education
Skills
Timeline
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James Ballou

Bloomingdale,US

Summary

Results-driven Manufacturing Operations Supervisor known for high productivity and efficient task completion. Specialized in lean manufacturing techniques, process improvement strategies, and workforce management to enhance operational efficiencies. Excel at problem-solving, leadership, and communication, ensuring smooth operations and team cohesion.

Overview

34
34
years of professional experience

Work History

Project Manager of Manufacturing

Henry Schein Inc.
Melville, New York
03.2022 - Current
  • Lead product development from concept to launch, enhancing revenue streams
  • Managed relocation of sterile packaging lines, achieving 50% output increase
  • Collaborated with teams to ensure compliance and seamless transition
  • Directed operations of 32 production members, optimizing workflow
  • Identified growth opportunities, supporting strategic business development
  • Spearheaded product development from concept to launch, creating strategic growth plans and identifying new revenue streams across multiple sales channels.
  • Coordinated with Quality, Regulatory, and Commercial teams to facilitate smooth operational changes, maintain service levels, and meet compliance standards.
  • Developed and implemented product roadmaps, analyzing market trends to identify opportunities for various Henry Schein sales channels and business development.
  • Launched innovative internal and external development products, promoting alternate business models and expanding revenue sources for diverse product categories
  • Lead Business Gate Reviews to secure alignment on project progression.
  • Ensure adherence to SOPs, GMPs, design control, EHS standards, and regulatory requirements.
  • Promote use of lessons learned and best practices across teams.
  • Pioneered product development strategies, driving revenue growth across multiple sales channels and identifying untapped market opportunities.
  • Orchestrated relocation of sterile packaging lines, resulting in a substantial 50% increase in output and optimized operational efficiency.

Operations Manager/Project Manager

Citadel Completions
Lake Charles, Louisiana
02.2020 - 03.2022
  • Led 2nd shift teams in aircraft interior refurbishments and avionics upgrades, ensuring smooth operations.
  • Coordinated multi-disciplinary teams for successful heavy structure repairs on various aircraft models.
  • Managed customer relations during transitions, enhancing satisfaction and trust.
  • Oversaw engine overhauls, achieving timely project completion and operational efficiency.
  • Implemented process improvements, resulting in enhanced team productivity and project outcomes.
  • Led cross-functional teams in complex aircraft modifications, managing 21 specialists across systems, avionics, structures, and interiors for diverse fleet.
  • Orchestrated seamless transitions for customers during heavy checks, engine overhauls, and avionics upgrades, ensuring client satisfaction and timely completion.
  • Oversaw intricate interior reconfigurations, including cabinetry, sidewalls, and seating for various aircraft models, maintaining stringent quality standards.
  • Fostered synergy among multidisciplinary teams, coordinating efforts for efficient removal and reinstallation of aircraft components during major overhauls.
  • Spearheaded implementation of cutting-edge IFE and ECU modifications, enhancing aircraft capabilities and passenger experience across multiple fleet types.
  • Orchestrated seamless transitions during heavy checks and avionics upgrades, ensuring client satisfaction and timely project completion.

Key Account/Product Support Veneer Log Selector Manager

F-List USA Corp.
Melbourne, Florida
08.2017 - 01.2022
  • Managed key accounts for Gulfstream, resolving stone and wood flooring issues efficiently.
  • Coordinated veneer projects across Gulfstream facilities, ensuring timely completion.
  • Supported Embraer operations in Melbourne, enhancing onsite worker productivity.
  • Collaborated with international teams for veneer log inspections and flooring solutions.
  • Utilized Excel and PowerPoint for project estimation, scheduling, and planning.
  • Managed key accounts for Gulfstream, overseeing stone and wood flooring projects. Coordinated with global teams to resolve issues and ensure product quality.
  • Led veneer log selection process, optimizing resource utilization. Implemented efficient scheduling and planning strategies for rework and upcoming projects.
  • Fostered strong relationships with Embraer management, providing on-site support in Melbourne, Florida. Facilitated seamless communication between international teams.
  • Developed comprehensive Excel and PowerPoint presentations for project estimation and planning. Introduced new approaches to streamline workflow and enhance productivity.
  • Spearheaded cross-functional initiatives, aligning product support with key account management. Drove continuous improvement in veneer project execution across facilities.
  • Led veneer log selection, optimizing resource use. Streamlined scheduling for rework and upcoming projects, enhancing efficiency across facilities.

Interior Supervisor

AMT Corporate Aircraft Interiors
Brooklet, Georgia
10.2016 - 06.2017
  • Led team in Saudi Arabia for BBJ furniture refurbishment, ensuring timely project completion.
  • Coordinated plating logistics, enhancing workflow efficiency and reducing downtime.
  • Supervised reinstallation of interiors, achieving high-quality standards and client satisfaction.
  • Led team in Saudi Arabia for BBJ interior refurbishment, overseeing removal, stripping, and varnishing of furniture monuments. Managed logistics for plating items.
  • Orchestrated seamless reinstallation of refurbished interior components, ensuring project completion within timeline and quality standards.
  • Meticulously supervised varnishing process, maintaining stringent quality control measures to meet high-end aircraft interior specifications.
  • Implemented efficient workflow strategies, optimizing resource allocation and minimizing downtime during complex aircraft interior renovation project.
  • Directed BBJ interior refurbishment in Saudi Arabia, overseeing furniture removal, stripping, and varnishing. Managed plating logistics, ensuring timely completion.

Director of Product Support/Sales

Steecon Inc.
Huntington Beach, California
05.2009 - 08.2016
  • Led sales and service calls, enhancing customer relationships and product support.
  • Collaborated with engineering teams to ensure product compatibility and functionality.
  • Managed communication with high-level executives, fostering strategic partnerships.
  • Supported sales of aviation components, increasing market penetration globally.
  • Utilized extensive aircraft knowledge to solve complex technical issues efficiently.
  • Led product support for diverse aircraft, from Gulfstream to Boeing, ensuring optimal fit and function of Steecon products across global OEM and MRO platforms.
  • Fostered strong relationships with engineering, avionics, and interior teams, facilitating seamless integration of Steecon solutions in various aircraft models.
  • Drove sales growth through strategic customer visits, leveraging deep industry knowledge to address complex product support challenges effectively.
  • Spearheaded satellite office operations, implementing efficient systems for sales and service calls, enhancing customer satisfaction and product performance.
  • Bridged communication between field operations and corporate leadership, aligning product support strategies with company-wide objectives for sustained growth.
  • Pioneered satellite office systems, revolutionizing sales and service call efficiency while enhancing customer satisfaction and product performance.

Service Center Interior Lead

Gulfstream Aerospace
Savannah, Georgia
10.2007 - 05.2009
  • Led 80 personnel to meet production goals in cabinet and upholstery shops.
  • Reduced production hours through a team-led efficiency initiative.
  • Implemented Lean/Six Sigma to improve workflow and efficiency.
  • Developed a system to track budget efficiency and component schedules.
  • Enhanced customer service with a Welcome Center for installation teams.
  • Led 80-person team, optimizing production flow with Lean/Six Sigma. Implemented tracking systems, reducing hours and improving efficiency in cabinet and finish shops.
  • Spearheaded 5-S program implementation, introducing point-of-use supplies and cellular manufacturing principles. Established Welcome Center, enhancing customer service.
  • Developed performance-to-budget efficiency tracking system. Monitored per-component hours daily, forecasting manpower needs and overtime requirements.
  • Coordinated with vendors for cabinet fabrication, finish, and soft goods. Led employee-driven Finish Shop Hours Reduction Team, achieving substantial time savings.
  • Created post-production rework tracking system. Identified root causes, established accountability, and improved commitment date adherence for back shop rework.
  • Spearheaded Lean/Six Sigma implementation, optimizing workflow in cabinet and upholstery shops. Developed tracking systems, substantially reducing production hours.

Senior Cabinetmaker/Installer/Finisher

Gulfstream Aerospace
Long Beach, California
11.1999 - 10.2007
  • Led interior refurbishment projects, enhancing aircraft aesthetics and functionality.
  • Achieved project goals by implementing lean practices, improving efficiency and quality.
  • Utilized CMP.NET, SOP, and GAMPS for streamlined operations and safety compliance.
  • Resolved complex installation challenges, ensuring precision and client satisfaction.
  • Contributed to special projects, delivering high-quality results for international clients.
  • Led aircraft interior refurbishment projects, specializing in woodwork, trim, and structural modifications. Implemented lean six sigma practices, enhancing efficiency in furniture removal and protection processes.
  • Spearheaded special projects for high-profile clients, including SEA WATCH Japan coast guard. Developed innovative solutions for complex interior reconfigurations, ensuring client satisfaction and operational excellence.
  • Managed interior refurbishment for multiple aircraft models, including 1022, 1033, 552 DIRCM, and 1260. Consistently met quality standards and delivery schedules, driving customer satisfaction and repeat business.
  • Collaborated with cross-functional teams to implement best practices in aircraft interior renovations. Facilitated knowledge transfer, improving team performance and project outcomes across the service center.
  • Utilized CMP.NET, SOP, GAMPS, and PDOCM systems to optimize workflow and ensure compliance. Applied analytical skills to streamline processes, resulting in measurable improvements in project efficiency and quality.
  • Pioneered lean practices in aircraft interior refurbishment, enhancing efficiency and quality while meeting stringent safety standards.

Restaurant Interior Installer

Pacific Westline Inc.
Anaheim, California
12.1995 - 11.1999
  • Installed and finished restaurant interiors, ensuring compliance with safety standards.
  • Constructed and placed Corian tops, enhancing durability and aesthetic appeal.
  • Executed detailed lamination work, improving product quality and customer satisfaction.
  • Executed precision lamination and finishing of cabinets and countertops, adhering to strict safety protocols for restaurant and storefront interiors.
  • Managed Corian surface top construction and placement, consistently meeting quality standards and project deadlines for commercial installations.
  • Coordinated with team members on post-installation refinements, ensuring client satisfaction and maintaining Pacific Westline's reputation for excellence.
  • Developed efficient techniques for on-site adjustments, minimizing rework and optimizing project timelines in fast-paced restaurant environments.
  • Analyzed project specifications to anticipate challenges, proactively addressing potential issues and ensuring smooth installation processes.
  • Executed precision lamination for restaurant interiors, ensuring safety compliance and client satisfaction through meticulous attention to quality standards.

Prop Maker

Lexington Scenery and Props
Burbank, California
01.1994 - 05.1995
  • Constructed props and stages for major studios, enhancing production quality.
  • Contributed to iconic sets like Water World and Jurassic Park, showcasing craftsmanship.
  • Collaborated with teams to meet tight deadlines, ensuring timely project completion.
  • Utilized carpentry and design skills to solve complex construction challenges.
  • Improved set durability and functionality, positively impacting production efficiency.
  • Crafted intricate props for major studio productions, including Universal's Waterworld and Jurassic Park sets, enhancing visual storytelling.
  • Meticulously constructed stage elements for Paramount Studios, ensuring precise specifications and durability for long-term use.
  • Partnered with creative teams to bring advertisement concepts to life through custom-built sets, boosting client satisfaction.
  • Streamlined prop creation processes, reducing production time while maintaining high-quality standards for diverse studio projects.
  • Embraced challenging designs, transforming complex ideas into tangible, visually striking props for high-profile productions.
  • Pioneered advanced prop-making techniques for iconic films, elevating visual storytelling and production value across major studio projects.

Petty Officer 3 Interior Communication

United States Navy
Long Beach
11.1991 - 11.1994
  • Managed personnel evaluations, ensuring consistent performance improvements.
  • Oversaw maintenance of division equipment, enhancing operational efficiency.
  • Implemented effective communication protocols, boosting team collaboration.
  • Resolved technical issues swiftly, minimizing downtime.
  • Contributed to a reliable communication system, supporting mission success.
  • Led E-division operations, overseeing personnel evaluations and equipment maintenance. Streamlined processes, enhancing operational efficiency and team performance.
  • Optimized E-division workflows, reducing equipment downtime and improving readiness. Implemented innovative maintenance strategies, boosting overall effectiveness.
  • Fostered teamwork within E-division, coordinating cross-functional efforts for seamless operations. Mentored junior personnel, elevating skill levels across the department.
  • Meticulously managed E-division equipment, ensuring optimal functionality. Conducted thorough personnel evaluations, identifying areas for improvement and growth.
  • Pioneered new approaches to E-division operations, enhancing efficiency and effectiveness. Developed creative solutions to complex maintenance challenges, minimizing disruptions.
  • Led E-division operations, optimizing workflows and implementing innovative maintenance strategies. Significantly reduced equipment downtime and enhanced overall readiness.

Education

COURSES -

United States Navy
11.1994

BACHELOR'S DEGREE OF SCIENCE - INFORMATION TECHNOLOGIES

California State University-Chico
Chico
01.1990

Skills

  • Project Management
  • Operations Management
  • Team Leadership
  • Product Development
  • Strategic Planning
  • Quality Assurance
  • Regulatory Compliance
  • Capacity Planning
  • Process Validation
  • Interior Installation
  • Avionics
  • Lean Six Sigma
  • Budget Management
  • Customer Service
  • Vendor Management
  • Regulatory compliance
  • Cross-functional collaboration
  • Process improvement
  • Resource allocation
  • Problem solving
  • Effective communication
  • Team leadership
  • Time management
  • Conflict resolution
  • Mentorship
  • Agile methodology
  • Project tracking
  • Procedure development
  • Baseline schedules creation
  • Residential construction
  • Functional & business requirements
  • Budget preparation
  • Project regulations
  • Project planning
  • Stakeholder communications
  • New product introductions strategies
  • Expense reports
  • Customer relations
  • Building applications
  • Productivity improvement
  • Compliance monitoring
  • Staff training and mentoring
  • Root-cause analysis
  • Inventory control
  • Systems implementation
  • Systems design documentation
  • Change control operations
  • Budget development and adherence
  • CMS expertise
  • Logistics management
  • Work flow planning
  • Systems installation, configuration, and upgrading
  • Change control processes
  • Customer relationship management

Timeline

Project Manager of Manufacturing

Henry Schein Inc.
03.2022 - Current

Operations Manager/Project Manager

Citadel Completions
02.2020 - 03.2022

Key Account/Product Support Veneer Log Selector Manager

F-List USA Corp.
08.2017 - 01.2022

Interior Supervisor

AMT Corporate Aircraft Interiors
10.2016 - 06.2017

Director of Product Support/Sales

Steecon Inc.
05.2009 - 08.2016

Service Center Interior Lead

Gulfstream Aerospace
10.2007 - 05.2009

Senior Cabinetmaker/Installer/Finisher

Gulfstream Aerospace
11.1999 - 10.2007

Restaurant Interior Installer

Pacific Westline Inc.
12.1995 - 11.1999

Prop Maker

Lexington Scenery and Props
01.1994 - 05.1995

Petty Officer 3 Interior Communication

United States Navy
11.1991 - 11.1994

COURSES -

United States Navy

BACHELOR'S DEGREE OF SCIENCE - INFORMATION TECHNOLOGIES

California State University-Chico

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