Nathan Haynes

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Saved the company $150,000.00 over 2 years by implementing a successful productivity improvement plan.
• Improved customer satisfaction ratings 10% by conducting a prophetic analysis.
• Designed and launched The London Project, resulting in a 36% increase in market share for the company.
• Reduced department operating costs by 33% in three months.
• Designed a company-wide safety awareness program, resulting in a 22% reduction in reported injuries.