James Barenbaum
Summary
Demonstrated success in account management, sales pipeline development and customer relations. Talented at using personal and online marketing methods. Well-versed in liaising between accounts and product development to meet changing customer needs with unique offerings.
Overview
25
25
years of professional experience
Work History
Area Manager
Amazon.com
10.2020 - Current
- Run Outbound Ship Dock Department processing over 200,000 customer packages per shift
- Oversaw pack departments to ensure customer order fulfillment
- Oversaw the Gift Wrap department as a new Area Manager (AM) for Peak Season 2020
- Mentored and developed other AMs within Amazon facility
- Worked with Tier 1 associates to develop towards Tier 3 PA roles
- Successfully guided 9 AAs to PA roles
- Implemented multiple projects to improve and enhance the associate experience
- Positive Recognition program
- Interview Prep mentoring.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Sales Manager
Handi-Ramp
01.2019 - 01.2020
- Established expectations and accountabilities for each member of my team to be held accountable to
- Increased profit margins for sales team for six consecutive months
- Shown an increase in sales for four consecutive quarters
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Created new reporting within the CRM system to better manage pipelines
- Created individual dashboards for each sales team member in order to better manage their leads, quotes and pipeline
- Lead sales team through year-over-year growth despite moving team to remote working during COVID-19 response.
National Account Manager
Playworks Education Energized
01.2016 - 01.2019
- Achieve top Account Manager results by reaching 155% of sales target for the 2018 Fiscal Year
- Work with client partners to match their needs with the best possible program for their organization
- Assist with National program to train new sellers on sales processes and procedures
- Work with Regional teams to assist in reaching their sales targets
- Build relationships with internal and external partners of all levels
- Work with marketing to develop necessary sales collateral to drive profitable program growth.
- Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
- Expanded national account portfolio through strategic prospecting and effective sales presentations.
Inside Sales Manager
Grainger Industrial Supply
01.2015 - 01.2016
- Responsible for achieving annual sales goal of $25 million
- Manage team of 14 phone sellers
- Coach individual sellers to meet and exceed sales and activity targets
- Complete 12 week 'Grainger University' management training class
- Hire and train new sellers to meet sales metrics on a daily and monthly basis
- Lead team through department optimization where over 95% of customers experienced a seller change
- Establish protocols and accountabilities for sales team as a unit and hold team members accountable for compliance
- Work with internal partners to maximize customer experience
- Partner with other departments to maintain proper alignment to company policies and procedures.
- Increased sales revenue by implementing effective inside sales strategies and techniques.
- Trained new inside sales representatives, resulting in improved team performance and increased sales results.
- Managed a high-performing inside sales team to exceed company targets and quotas consistently.
- Streamlined the sales process by utilizing CRM tools for efficient tracking of leads, prospects, and closed deals.
Inside Sales Executive
95 Percent Group Inc
01.2013 - 01.2015
- Obtained 140% of sales goal in first year
- Established the role of Inside Sales including setting standards for processes and procedures
- Conduct phone and webinar training sessions for potential and current client accounts
- Work with internal team to ensure sales and consulting execution within accounts
- Attend conferences and workshops to represent the company and develop relationships with potential clients
- Involved in planning and executing marketing campaigns.
- Increased sales revenue by consistently meeting and exceeding monthly quotas in a fast-paced inside sales environment.
- Built strong relationships with clients through regular follow-ups, resulting in repeat business and referrals.
- Developed persuasive sales techniques to convert inquiries into closed deals, boosting company profits.
Independent Sales Associate
AFLAC
01.2012 - 01.2013
- Achieved Fireball Award for new Associates
- Lead all first year associates in Annual Premium generated
- Develop relationships with business decision makers through a combination of telephone and face-to-face communication
- Assist in training new Associates.
Educational Travel Specialist (Inside Sales Rep)
WorldStrides
01.2010 - 01.2012
- Work with schools is assigned territory to plan Educational Travel Programs
- Successfully hit all bonus targets for 2010-2011 sales years
- Target schools that are using competitive companies to acquire travel business
- Work with teachers to promote programs to parents and students
- Assist management team with training new employees on best practices.
- Enhanced customer satisfaction by providing personalized travel recommendations and itinerary planning.
- Developed strong relationships with clients, leading to repeat business and positive referrals.
Midwest Sales Director - Consultant
SYN Exceptional Vodka
01.2009 - 01.2009
- Assist in developing sales and marketing plan
- Work directly with key accounts to develop individual marketing plans
- Acquire new partnerships within target market
- Educate distributor partners on product and marketing plans.
Sales Consultant - On-Premise
Judge & Dolph LLC
07.2008 - 12.2008
- Work within designated territory to grow business within accounts while gaining new distribution points
- Sales Growth of over 100% in August 2008 to rank as top Sales Consultant for August
- Achieved sales goals and bonus for six consecutive months, only Sales Consultant to achieve this within sales team
- Work with accounts to help manage inventory levels for proper inventory management.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
On-Premise Sales Rep
Union Beverage Company
01.2005 - 07.2008
- Managed account base of 125+ accounts to grow business within accounts while exceeding company sales goals
- Ranked 2nd out of 55 Sales Reps in total number of cases sold for 2007
- Ranked 3rd out of 55 Sales Reps in total dollar volume for 2007
- Showed sales growth in territory for 14 consecutive months
- Exceeded bonus requirements in every month of eligibility
- Work with accounts to help manage inventory levels for proper inventory management.
- Increased sales by establishing and maintaining strong relationships with key clients.
- Boosted brand visibility through strategic placement of promotional materials in high-traffic areas.
Woodford Reserve Brand Ambassador
Union Beverage
01.2005 - 01.2007
- Built brand awareness among consumers within target market
- Established strong relationships with key personnel in defined target accounts
- Build solid relationships within diverse workforce to foster team approach for greater market penetration
- Developed individualized marketing plans to exceed expectations of target accounts
- Managed marketing expenses to stay within assigned budget
- Showed brand growth of over 100% within designated target accounts in the Chicago on-premise market
- Performed over 100 staff and consumer education seminars.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
Training Manager
Coca-Cola Enterprises
01.2002 - 01.2005
- Led team of 7 field trainers to ensure proper execution by front line employees
- Developed and facilitate management and sales training programs
- Coordinated all training and development activities throughout the division.
- Enhanced employee performance by designing and implementing comprehensive training programs.
- Improved employee retention rates by creating engaging and interactive learning materials.
- Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.
- Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
Distribution Supervisor
Coca-Cola Enterprises
01.2001 - 01.2002
- Ensured delivery efficiency for 24 delivery routes
- Developed proper procedures for all sideload delivery personnel
- Achieved record efficiency rankings with lowest percentage for missed deliveries as well as returned product.
- Improved warehouse efficiency by implementing new distribution processes and procedures.
- Enhanced team productivity by providing clear communication, guidance, and support to staff members.
- Increased customer satisfaction rates through timely and accurate order fulfillment.
District Sales Manager - Cold Drink
Coca-Coal Enterprises
01.2000 - 01.2001
- Increased volume within territory by 23%
- Supervised, developed, and coached a diverse team of 15 outside sales and field sales personnel
- Managed proper utilization of company resources to ensure profitability
- Ensured sales personnel working effectively within assigned budget.
- Increased sales revenue by developing and implementing effective sales strategies for the district.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Expanded market share with targeted account management and new business development initiatives.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
Account Manager - Food Service
Coca-Cola Enterprises
01.1999 - 01.2000
- Grew business within assigned territory by acquiring competitive business
- Created volume increases within assigned account base by creating account specific marketing programs
- Consistently exceeded assigned sales goals.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Education
Bachelor's of Science degree in Business Management -
Robert Morris College
Waukegan, ILAssociate of Applied Science - Hospitality Administration And Management
Oakton Community College
Des Plaines, ILSkills
- Account Management
- Business Development
- Inside Sales
- Outside Sales
- Sales Management
- Microsoft Office
- Google Suite
- Salesforce
- Management
- CRM Software
- Order Management
- Operations Management
Timeline
Area Manager
Amazon.com
10.2020 - Current
Sales Manager
Handi-Ramp
01.2019 - 01.2020
National Account Manager
Playworks Education Energized
01.2016 - 01.2019
Inside Sales Manager
Grainger Industrial Supply
01.2015 - 01.2016
Inside Sales Executive
95 Percent Group Inc
01.2013 - 01.2015
Independent Sales Associate
AFLAC
01.2012 - 01.2013
Educational Travel Specialist (Inside Sales Rep)
WorldStrides
01.2010 - 01.2012
Midwest Sales Director - Consultant
SYN Exceptional Vodka
01.2009 - 01.2009
Sales Consultant - On-Premise
Judge & Dolph LLC
07.2008 - 12.2008
Woodford Reserve Brand Ambassador
Union Beverage
01.2005 - 01.2007
On-Premise Sales Rep
Union Beverage Company
01.2005 - 07.2008
Training Manager
Coca-Cola Enterprises
01.2002 - 01.2005
Distribution Supervisor
Coca-Cola Enterprises
01.2001 - 01.2002
District Sales Manager - Cold Drink
Coca-Coal Enterprises
01.2000 - 01.2001
Account Manager - Food Service
Coca-Cola Enterprises
01.1999 - 01.2000
Bachelor's of Science degree in Business Management -
Robert Morris College
Associate of Applied Science - Hospitality Administration And Management
Oakton Community College
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