Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Jessica Adams Barker

Milwaukee,WI

Summary

Enthusiastic Gym Receptionist possessing outstanding time management, customer service and multitasking abilities. Punctual and reliable team player skillful in documentation, building relationships and organization. Self-motivated, with a strong sense of personal responsibility and eagerness to help. Come with a willingness to re-certify in First Aid/CPR.

Overview

14
14
years of professional experience

Work History

Senior Supervisor- Behavioral Treatment Therapist

The Center For Autism Treatment
03.2010 - 06.2020
  • Observed and monitored client behavior and responses to treatment.
  • Proficient in data collection, graphing and interpreting data points.
  • Provided comprehensive case management services, developed treatment plans, and conducted intake assessments for new clients.
  • Conducted staff, parent and teacher trainings on implementing behavioral programming.
  • Developed evidence-based treatment protocols to increase appropriate behavior and/or decrease maladaptive behavior of children on the Autism Spectrum.
  • Proven ability to learn quickly and adapt to new situations, work calmly and positively in stressful environments and situations.
  • Worked well in team setting, providing support and guidance to Behavioral Technicians, Teachers and Parents.
  • Worked effectively in fast-paced environments.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.

Outpatient Respite Provider

Paragon Community Services
10.2008 - 03.2010
  • Assisted clients with basic activities of daily living.
  • Helped clients move in and out of wheelchairs and automobiles.
  • Administered medications and kept accurate medication logs.
  • Transported clients home via bus from Respite program.
  • Reported changes in resident condition and health to respite care manager.
  • Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
  • Supported daily hygiene needs of patients by assisting with toileting, dressing and personal grooming.
  • Assisted clients with specialized feeding protocols.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Recorded status and duties completed in logbooks for management.

Waterfront Lifeguard

YMCA Camp MacLean
08.2008 - 08.2009
  • Observed swimmers and boaters to quickly detect signs of distress and dangerous activity.
  • Responded promptly to emergencies on beach and in water.
  • Transported campers back to shore via boat and transported capsized canoes and kayaks.
  • Conducted 'Canoe Tip' training for new boaters.
  • Conducted swim tests for campers.
  • Responsible for setting up and breaking down equipment, docks, and putting away kayaks/canoes.
  • Educated swimmers on safety requirements and enforced strict rules to protect beachgoers.
  • First Aid and CPR certified.
  • Assisted in organizing and implementing recreational activities and programs.

Front Desk Representative

Razor Sharp Fitness
06.2006 - 08.2008
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Conducted Gym tours to potential new members.
  • Independently signed new members up for membership.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained clean and organized front desk areas, gym floor, and locker rooms to uphold polished company image.
  • Performed deep cleaning tasks such as stainless steel polishing and shower cleaning.
  • Used internal software to process class reservations, check-ins and check-outs.

Swimming Instructor Assistant/ Life Guard

DeKoven Center
06.2006 - 09.2006

Certified Life Guard.

  • First Aid and CPR certified.
  • Independently Instructed "Baby and me" Swim classes for new parents and infants.
  • Gave private swim lessons to teens and adult students.
  • Life Guard for weekly open swim nights.
  • Monitored safety of guests in and around swimming pool.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards and increase safety.
  • Responded to patron incidents in professional and timely manner, and immediately followed up with required documentation.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Education

Master of Science - Experimental Psychology; Applied Behavior Analysis

University of Wisconsin- Milwaukee
Milwaukee
12.2018

Bachelor of Arts - Psychology

University of Wisconsin- Milwaukee
Milwaukee, WI
06.2012

Certificate - Autism Spectrum Disorders

University of Wisconsin- Milwaukee
Milwaukee, WI
06.2012

Skills

  • Welcoming Guests (with big smile)
  • Maintaining Guest Records
  • Customer Experience and Satisfaction
  • General Cleaning Tasks
  • Answer and Direct Phone Calls
  • Facility Tours and Membership Sign Ups
  • Supplies and Inventory
  • Polishing Equipment
  • Filing Documents
  • Guest Inquiries

Hobbies

In my free time I enjoy gardening,reading, going to farmers markets, camping with friends, and spending time with my Husband and cats.

Timeline

Senior Supervisor- Behavioral Treatment Therapist

The Center For Autism Treatment
03.2010 - 06.2020

Outpatient Respite Provider

Paragon Community Services
10.2008 - 03.2010

Waterfront Lifeguard

YMCA Camp MacLean
08.2008 - 08.2009

Front Desk Representative

Razor Sharp Fitness
06.2006 - 08.2008

Swimming Instructor Assistant/ Life Guard

DeKoven Center
06.2006 - 09.2006

Master of Science - Experimental Psychology; Applied Behavior Analysis

University of Wisconsin- Milwaukee

Bachelor of Arts - Psychology

University of Wisconsin- Milwaukee

Certificate - Autism Spectrum Disorders

University of Wisconsin- Milwaukee
Jessica Adams Barker