Alicia Barnett
Mobile,AL
Summary
Skilled Business Development leader offering 10 years of experience in leading sales and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
13
13
years of professional experience
Work History
Business Development Manager
01.2023
- Promoted to Business Development Manager that covers multistate territory.
- (MS/AL/FL)
- Promoted to Business Development Manager because I take the time to understand the client's individual needs and then tailor their offering to their circumstances
- This helps them to develop exceptionally good negotiation and persuasion skills
- They never rely on generic 'one size fits all' sales pitches.
B2B SALES CONSULTANT
STAPLES ADVANTAGE
09.2014 - 02.2023
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Maintained current knowledge of evolving changes in marketplace.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Achieved or exceeded company-defined sales quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Contributed to event marketing, sales and brand promotion.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Met existing customers to review current services and expand sales opportunities.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
BUYER/ACCOUNT EXECUTIVE
SIMS METAL MANAGEMENT
09.2011 - 09.2014
- Identified and maximized revenue from existing customer accounts
- Maintained high levels of product and customer knowledge and participating in training programs as appropriate
- Submitted detailed proposals and quotations to customers
- Provided regular and accurate sales forecast updates to Senior Managers
- Prepared and delivering sales presentations
- Monitored competition and analyzing competitor activity
- Attending sales conferences and industry marketing events
- Aligned selling prices with company guidelines.Traveled to the homes and offices of potential clients for appointments
- Developed customized territory plans.
BUYER/ACCOUNT EXECUTIVE
ALTER METAL RECYCLING
11.2009 - 09.2011
- Evaluated marketing campaigns
- Established relationships with customers
- Prospected leads and schedule appointments
- Interviewed prospective client and developed presentations based on needs
- Closed deals.
Education
Bishop State Community College
01.2001
Skills
- Proven record of sales growth
- Experience in customer service, marketing, or a sales-related field
- Strong knowledge of business and sales growth techniques
- Exceptional project management skills
- Clear verbal and written communication skills
- Enthusiasm for the company and its growth potential
- CRM Platforms
- Project Management
- Relationship Building
- Salesforce Management
- Decision-Making
- Business Development
- Account Development
- Goals and Performance
- Territory Management
- Performance Goals
- New Business Development
- Negotiations
- Relationship Building and Management
- Team Leadership
- Business Development and Planning
Accomplishments
- 2017 P4 B2B
- 2017 P8 B2B
- 2018 B2B of the Quarter Q2
- 2018 B2B of the Quarter Q4
- Sales Excellence 2018
- 100% Club 2018
- 2019 Regional B2B of the Year
- 2019 B2B of the Quarter Q1
- 2019 B2B of the Quarter Q3
- 2019 B2B of the Quarter Q4
- 100% Club 2019
- 2020 B2B of the Quarter Q1
- 2020 B2B of the Quarter Q3
- 2020 B2B of the Year Al/Ms
- 100% Club 2020
- 2021 B2B of the Quarter Q1
- 2021 Regional B2B of the Quarter Q2
- 2021 Sales Excellence
- 2021 Regional B2B of the YEAR
- 2022 Sales Excellence winner
- 2022 BDM of the Year
- 2022 2Mil in sales club
Promotion
2023, Promoted to Business Development Manager that covers a 3 state territory. (MS/AL/FL)
Promotion Reason
Promoted to Business Development Manager because I take the time to understand the client's individual needs and then tailor their offering to their circumstances. This helps them to develop exceptionally good negotiation and persuasion skills. They never rely on generic 'one size fits all' sales pitches.
Roles And Responsibilities
- Develop, execute, and oversee a business strategy that prioritizes growth and positive customer ratings
- Maintain positive professional relationships with clients
- Use financial techniques to improve sales revenue
- Monitor sales progress to ensure that corporate goals are being met
- Track all business-related invoices
- Train sales professionals and help improve their skills
- Conduct high-level industry research to develop effective sales solutions
- Promote the company’s products or services to prospective clients
- Participate in collaborative business meetings to update key stakeholders
- Provide continuous, constructive feedback to salespeople
- Review sales contracts to ensure they meet legal and corporate guidelines
- Interact with clients and respond to important inquiries about the company’s products or services
Timeline
Business Development Manager
01.2023
B2B SALES CONSULTANT
STAPLES ADVANTAGE
09.2014 - 02.2023
BUYER/ACCOUNT EXECUTIVE
SIMS METAL MANAGEMENT
09.2011 - 09.2014
BUYER/ACCOUNT EXECUTIVE
ALTER METAL RECYCLING
11.2009 - 09.2011
Bishop State Community College