Sales Associate
Volunteer Position
Catonsville, MD
11.2016 - 12.2016
- Trained new team members in cash register operation, stock procedures, and customer services.
- Conducted inventories on a regular basis to track stock levels.
- Collected payments and provided accurate change.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Handled returns and exchanges according to company policies.
- Recommended, selected and located merchandise based on customer desires.
- Handled customer complaints in a professional manner.
- Cleaned shelves, counters and tables to maintain organized store.
- Bagged or packaged purchases and wrapped gifts.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Prepared merchandise for purchase or rental.
- Provided accurate information about products, prices and services.
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers to determine wants or needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained records related to sales for store management.
