James Bartiromo
Staten Island,NY
Summary
Diligent Director of Group sales with extensive experience in managing group sales operations and fostering strong client relationships. Proven track record of leading teams to achieve sales targets and implementing effective sales strategies. Demonstrated ability in negotiation and customer engagement.
Overview
28
28
years of professional experience
Work History
Director of Group Sales
Sonesta International Hotels Corporation
04.2022 - Current
- Streamlined internal processes within the department for greater operational efficiency and improved communication among team members.
- Collaborated with internal departments to ensure seamless event execution, enhancing client satisfaction levels.
- Coordinated cross-functional efforts between groups like marketing or operations to ensure that clients'' requests were met in a timely and efficient manner.
- Led a high-performing sales team to exceed targets consistently by providing coaching and performance feedback.
- Spearheaded contract negotiations with clients, securing favorable terms while maintaining profitability margins.
- Fostered a positive work environment that encouraged collaboration, innovation, and professional development within the team.
Director of Group Sales
Denihan Hospitality Group LLC
09.2017 - 04.2022
- Streamlined internal processes within the department for greater operational efficiency and improved communication among team members.
- Collaborated with internal departments to ensure seamless event execution, enhancing client satisfaction levels.
- Coordinated cross-functional efforts between groups like marketing or operations to ensure that clients'' requests were met in a timely and efficient manner.
- Spearheaded contract negotiations with clients, securing favorable terms while maintaining profitability margins.
- Oversaw group sales team of 4 sellers. Established business plans, sales quotas and group revenue targets. Held business reviews, one on one's and group strategy meetings.
Senior Sales Manager
Denihan Hospitality Group LLC
08.2007 - 09.2017
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Lead Multi property sales of top revenue generating Govt, Sports, Tech and Diplomatic markets with an average of 6 million + in annual sales.
National Sales Manager
Denihan Hospitality Group LLC
01.2001 - 08.2007
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Attended events, training seminars, and manufacturer product showcases.
- Achieved consistent year-over-year growth in both revenue generation and territory expansion through strategic planning and execution.
- Met with customers to give sales presentations, negotiate contracts and promote services.
Director of Front Office Operations
Denihan Hospitality Group LLC
07.1997 - 12.2000
- Utilized data-driven decision-making processes to identify trends in guest preferences, tailoring services accordingly for maximum satisfaction.
- Developed strong relationships with clients, securing repeat business and generating new leads through referrals.
- Maintained a strong presence in the front office area, addressing guest concerns personally and fostering an atmosphere of approachability and professionalism.
- Optimized scheduling system to ensure proper coverage during peak hours while remaining compliant with labor laws.
Education
Associate of Applied Science - Hotel Management
New York City Technical College
Brooklyn12-1989
High School Diploma -
St. Peter's High School
Staten Island06-1986
Skills
- Key account growth
- Sales presentations
- Collaborative mindset
- Creative solutions
- Sales training
- Client acquisition
Accomplishments
- 2024 STARR Recipient - Top 10% within the company.
- In 2020 signed contract with Hotel Engine to generate 5 million dollars during the Pandemic.
- Set Denihan record in 2016 with 7.4 million in annual sales.
- Closed largest contract in Denihan History - 5 year 10 million dollar agreement with Amtrak.
Nominated for 2023 HSMAI Sales Manager of the Year
Nominated by the board of HSMAI in 2023 as one of the top 3 finalists for Sales Manager of the Year.
Timeline
Director of Group Sales
Sonesta International Hotels Corporation
04.2022 - Current
Director of Group Sales
Denihan Hospitality Group LLC
09.2017 - 04.2022
Senior Sales Manager
Denihan Hospitality Group LLC
08.2007 - 09.2017
National Sales Manager
Denihan Hospitality Group LLC
01.2001 - 08.2007
Director of Front Office Operations
Denihan Hospitality Group LLC
07.1997 - 12.2000
Associate of Applied Science - Hotel Management
New York City Technical College
High School Diploma -
St. Peter's High School
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