Dynamic appraiser with strong analytical skills and proven leadership. Skilled in property evaluations, client communication, and data analysis. Committed to driving service improvements and enhancing customer satisfaction.
Overview
54
54
years of professional experience
Work History
Appraiser
Vinson and Associatesa
Seattle, WA
06.2004 - 01.2026
Conducted comprehensive property evaluations to determine accurate market values.
Analyzed real estate trends and neighborhood data to enhance appraisal accuracy.
Collaborated with clients to gather necessary documentation and clarify appraisal requirements.
Utilized advanced appraisal software for efficient data analysis and reporting.
Customer Service Manager
Novus Windshield Repair Co.
Seattle, WA
06.1984 - 06.2004
Led customer service team to enhance client satisfaction and resolve inquiries efficiently.
Developed training programs to improve staff performance and service quality.
Implemented new CRM software to streamline communication and track customer interactions.
Analyzed customer feedback to identify trends and drive process improvements.
Cook/Manager in Charge
Dags Restaurants
Seattle, WA
01.1972 - 06.1984
Supervised kitchen staff to ensure compliance with food safety and sanitation standards.
Developed menus that met dietary guidelines and addressed customer preferences.
Trained new cooks on culinary techniques and operational procedures.
Streamlined inventory management processes to minimize waste and reduce costs.