James Battle
Torrance,CA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
22
22
years of professional experience
Work History
Owner/The UPS Store
Self-employeed
11.2008 - Current
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Associate/The UPS Store
The UPS Store
07.2006 - 10.2008
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Teacher/Physical Education
Fremd High School
08.2005 - 06.2006
- Taught physical education classes covering exercise strategies, sports, and safety.
- Created a safe and inclusive classroom environment by establishing clear expectations for behavior and respect among students.
- Managed classroom behavior to maintain safe and orderly learning environments during physical activities.
Substitute Teacher
Glenbrook South High School
08.2004 - 06.2005
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Teacher/ Physical and Health Education
Notre Dame High School
08.2002 - 06.2004
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Bachelor of Science - Physical And Health Education
Ashland University
Ashland05-2002
Timeline
Owner/The UPS Store
Self-employeed
11.2008 - Current
Associate/The UPS Store
The UPS Store
07.2006 - 10.2008
Teacher/Physical Education
Fremd High School
08.2005 - 06.2006
Substitute Teacher
Glenbrook South High School
08.2004 - 06.2005
Teacher/ Physical and Health Education
Notre Dame High School
08.2002 - 06.2004
Bachelor of Science - Physical And Health Education
Ashland University