James Beals
Tacoma,WA
Summary
Accomplished Director at F5 Inc., adept in strategic planning and people management, I led teams to surpass SLA benchmarks and fostered a culture of continuous improvement. Leveraging expertise in Oracle eBS with a focus on financial systems and team leadership, I achieved significant process enhancements and high team morale, ensuring compliance and operational excellence.
Overview
25
25
years of professional experience
Work History
Director, Technology Services Engineering
F5 Inc.
Seattle, WA
08.2024 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
Sr Manager, Technology Services Engineering
F5 Inc.
Seattle, WA
06.2015 - 06.2024
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Sr. Systems Analyst
F5 Inc.
Seattle, WA
08.2009 - 06.2015
- Utilized change management techniques to provide smooth transitions during new hardware and software introductions.
- Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds.
- Key member of a high performance team during multiple Oracle system upgrades.
- Reduced downtime for critical systems through proactive monitoring and timely troubleshooting.
- Led successful system migrations, ensuring minimal disruption to business operations during transitions.
Senior Systems Analyst
Carlisle Syntec
Carlisle, PA
11.1999 - 08.2009
- Utilized change management techniques to provide smooth transitions during new hardware and software introductions during cutover from Oracle eBS to SAP.
- Identified areas requiring further streamlining or automation resulting in cost savings without compromising service quality.
- Streamlined business processes by automating manual tasks, increasing productivity and reducing errors.
Education
Associate of Arts - Computer Science
University of Phoenix
Kent, WA03.2011
No Degree - Computer Science
Pacific Lutheran Univserity
Tacoma, WA06.1984
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Team Leadership
- Process Improvements
- Proficient in Oracle eBs - Financials, Supply Chain, Order to Cash, B2B Systems, Sales compensation, Sarbanes-Oxley requirements
Timeline
Director, Technology Services Engineering
F5 Inc.
08.2024 - Current
Sr Manager, Technology Services Engineering
F5 Inc.
06.2015 - 06.2024
Sr. Systems Analyst
F5 Inc.
08.2009 - 06.2015
Senior Systems Analyst
Carlisle Syntec
11.1999 - 08.2009
Associate of Arts - Computer Science
University of Phoenix
No Degree - Computer Science
Pacific Lutheran Univserity