Summary
Overview
Work History
Education
Skills
Timeline
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James Beals

Tacoma,WA

Summary

Accomplished Director at F5 Inc., adept in strategic planning and people management, I led teams to surpass SLA benchmarks and fostered a culture of continuous improvement. Leveraging expertise in Oracle eBS with a focus on financial systems and team leadership, I achieved significant process enhancements and high team morale, ensuring compliance and operational excellence.

Overview

25
25
years of professional experience

Work History

Director, Technology Services Engineering

F5 Inc.
08.2024 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.

Sr Manager, Technology Services Engineering

F5 Inc.
06.2015 - 06.2024
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.

Sr. Systems Analyst

F5 Inc.
08.2009 - 06.2015
  • Utilized change management techniques to provide smooth transitions during new hardware and software introductions.
  • Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds.
  • Key member of a high performance team during multiple Oracle system upgrades.
  • Reduced downtime for critical systems through proactive monitoring and timely troubleshooting.
  • Led successful system migrations, ensuring minimal disruption to business operations during transitions.

Senior Systems Analyst

Carlisle Syntec
11.1999 - 08.2009
  • Utilized change management techniques to provide smooth transitions during new hardware and software introductions during cutover from Oracle eBS to SAP.
  • Identified areas requiring further streamlining or automation resulting in cost savings without compromising service quality.
  • Streamlined business processes by automating manual tasks, increasing productivity and reducing errors.

Education

Associate of Arts - Computer Science

University of Phoenix
Kent, WA
03.2011

No Degree - Computer Science

Pacific Lutheran Univserity
Tacoma, WA
06.1984

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management
  • Team Leadership
  • Process Improvements
  • Proficient in Oracle eBs - Financials, Supply Chain, Order to Cash, B2B Systems, Sales compensation, Sarbanes-Oxley requirements

Timeline

Director, Technology Services Engineering

F5 Inc.
08.2024 - Current

Sr Manager, Technology Services Engineering

F5 Inc.
06.2015 - 06.2024

Sr. Systems Analyst

F5 Inc.
08.2009 - 06.2015

Senior Systems Analyst

Carlisle Syntec
11.1999 - 08.2009

Associate of Arts - Computer Science

University of Phoenix

No Degree - Computer Science

Pacific Lutheran Univserity

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