James Bean
Radford,VA
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Power Equipment Sales Associate
Rural King
Radford, VA
07.2024 - Current
- Provided accurate information about products, prices and services.
- Organized stockroom shelves according to size, color or style.
- Processed credit card transactions quickly and securely.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Upsold additional items based on customer interests and needs.
Forklift Trainer
Rural King
Radford, VA
05.2018 - Current
Assistant Store Manager
Rural King
Radford, VA
06.2021 - 07.2024
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Maintained a safe working environment by enforcing safety regulations.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Provided training to new employees on company policies and procedures.
- Ensured compliance with all safety regulations throughout the store premises.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Demonstrated proper gun handling techniques to customers during instruction sessions.
- Processed online orders for guns as well as parts and accessories from manufacturers and distributors.
- Conducted background checks for firearm purchases in accordance with state law.
- Advised customers on applicable state laws pertaining to concealed carry permits.
- Provided customers with product knowledge and recommendations on firearms, ammunition, and accessories.
- Kept inventory of firearms and ammunition well-organized, stocked, and secure.
- Advised customers on correct weapons, ammunition and accessories for intended uses.
- Completed required paperwork and background checks for each purchase.
Laborer
turmans sawmill
Christiansburg, Virginia
03.2017 - 06.2017
Laborer
Tetra Tech
Blacksburg, Virginia
04.2015 - 05.2015
Education
High School Diploma -
Christiansburg High School
Christiansburg, VA05-2014
Skills
- Promotional support
- Client Account Management
- Business Development
- Payment Processing
- Sales Development
- Customer Needs Assessment
- Product Sales
- Inventory Control
- Upselling
- Negotiation Tactics
- Excellent communication skills
- Store Opening and Closing
- Positive and professional
- Verbal/written communication
- Written and oral communication skills
- Time Management
- Listening Skills
- Problem-Solving
- Teamwork and Collaboration
- Customer Service
- Stocking and Receiving
- Reliable and punctual
- Firearms expertise
- Background Checks
- Returns processing
- Firearms knowledge
- Accessory Sales
- Security awareness
- CPR/AED certified
- Punctual and Hardworking
Certification
- 3 year small engine degree
- 2 year woodworking degree
- Ffl state license
- forklift
Accomplishments
- superior management skills trophy at rural king
Timeline
Power Equipment Sales Associate
Rural King
07.2024 - Current
Assistant Store Manager
Rural King
06.2021 - 07.2024
Forklift Trainer
Rural King
05.2018 - Current
Laborer
turmans sawmill
03.2017 - 06.2017
Laborer
Tetra Tech
04.2015 - 05.2015
High School Diploma -
Christiansburg High School