Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Hi, I’m

James Bell

Columbus,OH
James Bell

Summary

Dynamic and results-driven professional with extensive experience at Burger King, excelling in employee training and customer service. Proven ability to enhance team performance through effective coaching and mentoring. Skilled in cash handling and workplace safety, consistently fostering a positive work environment and ensuring adherence to food safety standards.

Overview

36
years of professional experience
1
Certification

Work History

Burgerking

Crew Trainer
04.1994 - 01.1998

Job overview

Collaborated effectively with team members.

  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.

Wendy's

Crew/ Ma N Ger in Training
03.1990 - 01.1998

Job overview

  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.

Self-employeed

Stay at home dad
01.2003 - 09.2005

Job overview

  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Fair grounds

Gate keeper
07.2006 - 08.2006

Job overview

  • Managed gate access control, ensuring compliance with security protocols and procedures.
  • Coordinated communication between visitors and staff, enhancing operational efficiency.
  • Monitored surveillance systems to maintain safety and security of premises.
  • Trained new personnel on access management procedures and emergency protocols.

Target

Crew,cashier, stocker
07.2007 - 08.2008

Job overview

  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained knowledge of store promotions and product offerings to enhance customer experience.
  • Assisted with inventory management by restocking shelves and organizing merchandise displays.
  • Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
  • Implemented cash handling procedures to minimize discrepancies and optimize cash flow accuracy.
  • Monitored checkout lines to maintain efficiency during peak hours, improving overall service speed.
  • Collaborated with team members to streamline operations, enhancing workflow and reducing wait times.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Enhanced shopping experience, provided product information and location assistance.

Fair grounds

Gate keeper
07.2009 - 08.2009

Job overview

Fair grounds

Gate keeper,game attendant
07.2010 - 08.2010

Job overview

  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of work areas to ensure compliance with health and safety standards.
  • Operated various tools and equipment efficiently to support daily operations and enhance productivity.
  • Collaborated with team members to streamline processes, improving overall workflow efficiency.

Walmart

Crew,cashier, stocker
09.2011 - 09.2015

Job overview

  • Developed streamlined processes for receiving and storing incoming inventory shipments.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Developed plan-o-grams and layouts that maximized sales.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.

Self

Had heartattack
06.2015 - 09.2017

Job overview

Chipolte

Kitchen Manager i
04.2018 - Current

Job overview

  • Supervised kitchen staff, ensuring adherence to food safety standards and operational protocols.
  • Developed and implemented training programs to enhance team skills and efficiency.
  • Managed inventory, optimizing stock levels and reducing waste through strategic ordering practices.
  • Coordinated daily kitchen operations, improving workflow and service delivery efficiency.

Education

American School of Technology
Columbus Oh

from HVAC
04.2011

University Overview

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Workplace safety
  • Active listening
  • Decision-making
  • Safe food handling
  • Coaching and mentoring
  • Team leadership and supervision
  • Food safety understanding
  • Food safety
  • Cleaning and sanitation
  • Staff education and training
  • Sanitation and cleaning
  • Kitchen sanitation
  • POS systems
  • Delegating work
  • Opening and closing procedures
  • Product knowledge
  • Workforce management
  • Complaint resolution
  • Continuous improvement
  • Restaurant standards
  • Policies and procedures
  • Quality assurance controls
  • Relationship management
  • Dress code enforcement

Accomplishments

Accomplishments

I work at Chipolte now and get a lot of accomplishments.

Certification

Food serv

Additional Information

Additional Information

I am currently working at chipolte as a manager. Been working there for over 7yrs . And currently still there.

Timeline

Kitchen Manager i
Chipolte
04.2018 - Current
Had heartattack
Self
06.2015 - 09.2017
Crew,cashier, stocker
Walmart
09.2011 - 09.2015
Gate keeper,game attendant
Fair grounds
07.2010 - 08.2010
Gate keeper
Fair grounds
07.2009 - 08.2009
Crew,cashier, stocker
Target
07.2007 - 08.2008
Gate keeper
Fair grounds
07.2006 - 08.2006
Stay at home dad
Self-employeed
01.2003 - 09.2005
Crew Trainer
Burgerking
04.1994 - 01.1998
Crew/ Ma N Ger in Training
Wendy's
03.1990 - 01.1998
American School of Technology
from HVAC