James Bell
Ottawa,ON
Summary
Experienced in overseeing and coordinating organizational operations across multiple departments, I am a versatile professional who excels in process optimization, performance management, and team coordination. My expertise lies in developing and implementing strategies to improve efficiency, reduce costs, and increase profitability. As a motivated and collaborative leader, I possess excellent problem-solving, communication, and interpersonal skills. With a strong work ethic, I am eager to lend my combined knowledge and skills to enhance business performance. Whether working individually or as part of a team, I quickly adapt to different processes and drive company objectives. Resourceful and results-driven, I have a passion for growth and efficiency to meet company needs and increase service value.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative and Clinical Assistant
Laurier Optical
Ottawa, ON, Canada
06.2024 - Current
- Learned proper procedures for handling sensitive medical files
- Kept neat and orderly schedules for upper management, opticians, patients, and buyers
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
- Generated additional sales opportunities with upselling and cross-selling techniques
- Expanded customer base through, networking, and relationship building
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions
Supervisor
Farmboy
Ottawa, ON, Canada
11.2019 - 06.2024
- Trained new employees on company policies, procedures and work ethics
- Delegated tasks to team members according to individual strengths
- Worked closely with upper management to develop strategies for improving operational efficiency within the department
- Ensured that safety protocols were followed at all times by all staff members
- Motivated employees to reach their highest professional potential
Teacher
Astolot Educational Centre
Ottawa, ON, Canada
09.2016 - 01.2019
- Managed student behavioral issues to optimize classroom learning environment
- Developed strategies to effectively manage classroom behavior, promote positive learning environment and ensure student safety
- Provided feedback to parents regarding student's academic growth and behavioral development
- Promoted critical thinking to help students develop problem-solving skills
- Created flexible academic programs and classroom environments, promoting learning and personal growth
Volunteer Researcher
Ottawa Hospital Research Institute
Ottawa, ON, Canada
06.2016 - 09.2016
- Collaborated with senior researchers in design, testing, and reporting of research projects
- Managed projects and coordinated resources to accomplish team goals
- Researched designated topics and prepared summaries of findings for stakeholders
Education
BACHELOR OF ARTS (B.A.) - LINGUISTICS MINOR IN BIOLOGY
Carleton University
Ottawa04.2023
Skills
- Special Education
- Clear Public Speaking Skills
- Effective Listening
- Positive Atmosphere Promotion
- Research
- Clear and Concise Communication
Certification
- First aid
- CPR
- NLS
- Black belt (Goju-Ru Karate)
Languages
English
Spanish
French
Timeline
Sales Representative and Clinical Assistant
Laurier Optical
06.2024 - Current
Supervisor
Farmboy
11.2019 - 06.2024
Teacher
Astolot Educational Centre
09.2016 - 01.2019
Volunteer Researcher
Ottawa Hospital Research Institute
06.2016 - 09.2016
BACHELOR OF ARTS (B.A.) - LINGUISTICS MINOR IN BIOLOGY
Carleton University
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