James Bennett
Clarksville,TN
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Proficient costumer serves delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in helping salve problems .
Overview
7
7
years of professional experience
Work History
Assistant Manager
Family Dollar
04.2023 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Day Porter
Walmart
05.2022 - 06.2023
- Communicated with coworkers and managers about completed duties.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Performed cleaning and maintenance duties as directed.
- Completed sweeping, mopping, and window-cleaning.
- Cleaned and organized building areas as required.
- Stored supplies safely and securely to prevent theft and damage.
- Increased workplace safety by immediately reporting potential hazards.
- Resolved guest inquiries punctually and politely for professional customer service.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Notified front desk manager of any guest issues in need of additional attention.
Cashier
Frys Food
08.2020 - 02.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Line Worker
Pecos Food
09.2017 - 11.2020
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Participated in training sessions to enhance skills and knowledge.
- Maintained organized work area by cleaning and removing hazards.
- Reviewed production schedules and streamlined processes.
Education
High School Diploma -
Highland High School
Highland AR 06.2016
Skills
- Product and service knowledge
- Staff Supervision
- Money Handling
- Negotiation
- Google Drive
- Customer Relations
Timeline
Assistant Manager
Family Dollar
04.2023 - 06.2024
Day Porter
Walmart
05.2022 - 06.2023
Cashier
Frys Food
08.2020 - 02.2021
Line Worker
Pecos Food
09.2017 - 11.2020
High School Diploma -
Highland High School