Greenway Intergy
James Bennett
Asheville,NC
Summary
Caring and patient individual who values the wants and needs of the clients and the team. Skilled at maintaining professionalism in stressful situations. Ready to bring in a creative vision with an adaptable approach.
Overview
2025
2025
years of professional experience
Work History
Medicaid Social Worker
Western NC Community Health Services
05.2023 - Current
- Connected managed Medicaid patients to food and transportation
- Used and drove work vehicle to deliver food to client
- Coordinated and scheduled transportation for clients
- Created routes for deliveries using Microsoft
- Created healthy grocery bags and recipes each week
- Connected clients with available housing resources
- Maintained contact with Clients through in person contact, telephone, and email
- Updated client documentation for accurate, compliant and current records.
- Evaluated program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
Patient Services Representative
Western North Carolina Community Health Services
5 2022 - 05.2023
- Review and correct insurance errors to facilitate smooth processing
- Take copayments and compile daily financial records
- Assist patients in filling out check-in and payment paperwork
- Balance deposits and credit card payments each day
- Use Greenway Intergy to schedule appointments
- Facilitate communication between patients and various departments and staff
- Use critical thinking to break down problems, evaluate solutions and make decisions
Customer Service Associate /Cashier
Ace Hardware
08.2021 - 06.2022
- Responded to customer calls to answer questions about products and services
- Maintained current knowledge of store promotions and highlighted sales to customers
- Performed cash, card and check transactions to complete customer purchases
- Operated cash register to record transactions accurately and efficiently
- Loaded heavy merchandise into vehicles for customers
- Operated paint mixer to give customers their desired paint for purchase
- Operated key cutting machine
Intern
Western North Carolina AIDS Project
07.2021 - 12.2021
- Helped facilitate delivery of food boxes to clients
- Assisted in awareness presentations
- Helped with organization of harm reduction kits
- Represented and advocated for organization at events
- Became very knowledgeable in history of HIV and harm reduction
Education
Bachelor of Arts - Psychology
University of North Carolina At Asheville
Asheville, NC 05.2001 -
Skills
- Dependable & Responsible
Problem-Solving
Excellent Customer Service
Creative
Organized & Efficient
Payment Collection
Software
Microsoft Outlook
Timeline
Medicaid Social Worker
Western NC Community Health Services
05.2023 - Current
Customer Service Associate /Cashier
Ace Hardware
08.2021 - 06.2022
Intern
Western North Carolina AIDS Project
07.2021 - 12.2021
Bachelor of Arts - Psychology
University of North Carolina At Asheville
05.2001 -
Patient Services Representative
Western North Carolina Community Health Services
5 2022 - 05.2023
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