Overview
Work History
Education
Certification
Timeline
Generic

James Bennett

North Augusta,SC

Overview

18
18
years of professional experience
1
1
Certification

Work History

Agency Service Manager

Kelley Lawrence State Farm
Evans, GA
09.2024 - Current
  • Work closely with repair facilities and contractors to ensure quality repairs for policyholders.
  • Deliver exceptional customer service to clients by communicating information, actively listening to concerns, providing updates, and explaining claim processes.
  • Organize files into logical categories, and maintain complete records according to established procedures within Salesforce, ECRM, and the office server.
  • Analyze and audit open claims to calculate additional payments owed.

Sales Consultant

CarMax
Augusta, GA
10.2020 - Current
  • Greet incoming customers, and provide expert sales and service to drive revenue.
  • Answer customer emails and telephone requests for information.
  • Oversee customer test drives, and demonstrate vehicle equipment.
  • Meet with potential customers to inquire about car preferences, assess financial limitations, and offer information about vehicle choices.

Fire Lieutenant

City of Wrens Fire Department
Wrens, GA
05.2007 - 09.2024
  • Cleaned, serviced, and maintained fire apparatus in a condition of readiness, and performed general maintenance work in the upkeep of fire department property.
  • Collaborated with emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
  • Informed and educated local community members about fire prevention.
  • Assisted in the development and maintenance of an effective system of records and reports of alarm responses, fire and casualty reports, personnel actions, quarters, apparatus equipment, training, hose maintenance, and testing activities.

HVAC Technician

Giesbrecht HVAC
Stapleton, GA
01.2016 - 10.2020
  • Promptly responded to complaints about temperature problems during a massive heatwave, and conducted assessments to determine causes and target solutions.
  • Examined heating and air-conditioning systems, and air compressors for signs of defects or malfunctions.
  • Retained careful and thorough maintenance and repair records in case customers required future service.
  • Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.

Education

High School Diploma -

Jefferson County High School
Louisville, GA

Certification

  • Georgia P&C Licensed
  • South Carolina P&C Licensed
  • NPQ Certified Firefighter 1
  • NPQ Hazmat Operations
  • Emergency Medical Responder

Timeline

Agency Service Manager

Kelley Lawrence State Farm
09.2024 - Current

Sales Consultant

CarMax
10.2020 - Current

HVAC Technician

Giesbrecht HVAC
01.2016 - 10.2020

Fire Lieutenant

City of Wrens Fire Department
05.2007 - 09.2024

High School Diploma -

Jefferson County High School

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James Bennett