Flooring Sales Specialist
Floor & Decor
01.2024 - Current
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
- Provided detailed product information to clients, enabling them to make informed decisions about their purchases.
- Organized product displays for better visibility and accessibility, improving the overall shopping experience for customers.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Developed a loyal customer base by consistently exceeding expectations and delivering outstanding service throughout the entire sales process.
- Kept up-to-date with industry trends and new products, providing clients with the latest flooring solutions available.
- Collaborated with installation teams to ensure timely completion of projects and high-quality results.
- Increased customer satisfaction by providing personalized flooring solutions tailored to individual needs.
- Coordinated logistics for delivery and installation of flooring materials, ensuring a smooth process from start to finish.
- Demonstrated features of different floor options and overcame objections with knowledgeable responses.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
