James Best IV
Huntersville,NC
Summary
A dedicated and driven computer science student specializing in cybersecurity, graduating in May 2025, with a strong foundation in various industry-relevant applications. As an Eagle Scout (2019), I bring proven leadership, problem-solving skills, and a commitment to excellence in every task. Loyal and hardworking, I am eager to contribute my expertise and adaptability to a dynamic team, ensuring security and efficiency in any role.
Overview
7
7
years of professional experience
Work History
Golf Professional
DICK’S Sporting Goods
Huntersville, NC
06.2023 - Current
- Consult with the customer on questions or concerns.
- Repaired golf clubs.
- Re-gripped golf clubs.
- Planned strategies and selected optimal team lineups to execute game plans.
- Coached players on developing mental strategies to improve confidence while competing in tournaments.
Customer Service Clerk
Harris Teeter
Concord, NC
09.2020 - 11.2022
- Resolved customer issues and concerns.
- Supervise cashiers and baggers.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Volunteer - Cooked and Prepared Meals
Meals on Wheels
Concord, NC
01.2018 - 06.2019
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified needs of customers promptly and efficiently.
Education
Bachelor of Science - Computer Science, Cyber Security
University of NC - Charlotte
Charlotte, NC05-2025
Early College Program -
Rowan-Cabarrus Community College
Salisbury, NC06-2021
Skills
- JavaScript
- Python
- HTML
- Linux
- JIRA
- Virtualization, Containerization
- Log Analysis
- Security Information and Event Management systems
Extracurricular Activities
Pi Kappa Phi Fraternity, Historian, Rush Captain
Timeline
Golf Professional
DICK’S Sporting Goods
06.2023 - Current
Customer Service Clerk
Harris Teeter
09.2020 - 11.2022
Volunteer - Cooked and Prepared Meals
Meals on Wheels
01.2018 - 06.2019
Bachelor of Science - Computer Science, Cyber Security
University of NC - Charlotte
Early College Program -
Rowan-Cabarrus Community College
Similar Profiles
Perri BellPerri Bell
Asm Softlines at Dick’s Sporting GoodsAsm Softlines at Dick’s Sporting Goods
Jaxon WattsJaxon Watts
Customer Service Specialist at Dick’s Sporting GoodsCustomer Service Specialist at Dick’s Sporting Goods
Conor JuricConor Juric
DEPARTMENT ASSOCIATE at DICK’S SPORTING GOODSDEPARTMENT ASSOCIATE at DICK’S SPORTING GOODS