Summary
Overview
Work History
Education
Skills
Websites
Extracurricular Activities
Timeline
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James Best IV

Huntersville,NC

Summary

A dedicated and driven computer science student specializing in cybersecurity, graduating in May 2025, with a strong foundation in various industry-relevant applications. As an Eagle Scout (2019), I bring proven leadership, problem-solving skills, and a commitment to excellence in every task. Loyal and hardworking, I am eager to contribute my expertise and adaptability to a dynamic team, ensuring security and efficiency in any role.

Overview

7
7
years of professional experience

Work History

Golf Professional

DICK’S Sporting Goods
Huntersville, NC
06.2023 - Current
  • Consult with the customer on questions or concerns.
  • Repaired golf clubs.
  • Re-gripped golf clubs.
  • Planned strategies and selected optimal team lineups to execute game plans.
  • Coached players on developing mental strategies to improve confidence while competing in tournaments.

Customer Service Clerk

Harris Teeter
Concord, NC
09.2020 - 11.2022
  • Resolved customer issues and concerns.
  • Supervise cashiers and baggers.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.

Volunteer - Cooked and Prepared Meals

Meals on Wheels
Concord, NC
01.2018 - 06.2019
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Identified needs of customers promptly and efficiently.

Education

Bachelor of Science - Computer Science, Cyber Security

University of NC - Charlotte
Charlotte, NC
05-2025

Early College Program -

Rowan-Cabarrus Community College
Salisbury, NC
06-2021

Skills

  • JavaScript
  • Python
  • HTML
  • Linux
  • JIRA
  • Virtualization, Containerization
  • Log Analysis
  • Security Information and Event Management systems

Extracurricular Activities

Pi Kappa Phi Fraternity, Historian, Rush Captain

Timeline

Golf Professional

DICK’S Sporting Goods
06.2023 - Current

Customer Service Clerk

Harris Teeter
09.2020 - 11.2022

Volunteer - Cooked and Prepared Meals

Meals on Wheels
01.2018 - 06.2019

Bachelor of Science - Computer Science, Cyber Security

University of NC - Charlotte

Early College Program -

Rowan-Cabarrus Community College
James Best IV