JAMES BILLINGSLEY
Port Arthur,TX
Summary
Accomplished Shipping Manager with a proven track record at Tubal-Cain Industries, enhancing customer satisfaction and reducing transportation costs through effective freight negotiation and team leadership. Skilled in logistics management and fostering professional relationships, I excel in streamlining operations and achieving significant efficiencies. Demonstrates exceptional organizational skills and a commitment to excellence in all facets of warehouse and inventory management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented and driven Shipping professional offering exceptional leadership, planning and training abilities. Manages documentation, updates computer records and processes payments. Positive and motivational with proactive and resourceful approach to challenges. Adept at applying exceptional communication, organizational and analytical skills to managing routine shipping operations and solving complex problems independently. Diplomatic and respectful with productive and dependable nature.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shipping Manager
Tubal-Cain Industries
03.2024 - Current
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
- Coordinated international shipments by researching customs regulations and preparing necessary documentation.
- Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Lead team of 4 employees packaging, palletizing and shipping up to numerous pallets and boxes per day.
- Determined most cost-effective procedures and routes for shipments.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
Shipping and Receiving Clerk
Coastal Welding Supply
05.2021 - 12.2023
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
Inventory Specialist
Coca-Cola
02.2020 - 05.2022
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Collaborated with the procurement team to establish steady supply of inventory.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
Grocery Manager
HEB Grocery Store
04.2013 - 05.2018
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Conducted regular performance evaluations to identify areas for improvement within the team.
- Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Performed key tasks to promote inviting grocery store appearance.
- Maintained up-to-date knowledge of industry trends, products, and innovations to better serve customers'' needs.
- Developed promotional strategies that drove increased foot traffic and boosted sales revenue.
- Improved overall sales by identifying market trends and optimizing product selection.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Associate of Arts - Accounting And Business Management
BROWN MACKIE COLLEGE
Lenexa, KS 05.2001 - 07.2001
Skills
- Team Leadership
- Verbal and written communication
- Interactive communication skills
- Warehouse Operations
- Microsoft Excel
- Transportation Planning
- Staff Leadership
- Invoicing understanding
- Materials inspections
- Safety Monitoring
- Load Planning
- Maintenance Management
- Technical skills
- Shipping Documentation
- Safety Regulations
- Freight Negotiation
- Shipping coordination
- International shipping
- Inventory Audits
- Inventory Auditing
- Customs Compliance
- Route Optimization
- Documentation Management
- Logistics Management
- Presentation
- Shipment Receiving
- Math
- Shipment Processing
- Accounting
- Hand Truck Operation
- Distribution Management
- Invoice Verification
- Carrier Selection
- Freight Management
- Shipping procedures
- Order Fulfillment
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Warehouse Safety
- Multitasking
- Multitasking Abilities
- Loading and unloading
- Reliability
- Worker Supervision
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Shipping and receiving
- Warehouse Organization
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Daily Operations Management
- Heavy Lifting
- Order picking and processing
- Relationship Building
- Distribution and Warehousing
- Vehicle Inspection
- Team building
- Data Entry
- Forklift Operation
- Logistics Analysis
- Task Prioritization
- Work Planning and Prioritization
- Shipment Tracking
- Self Motivation
- Forklift Operations
- Goal Setting
- Documentation
- Equipment Inspections
- Mentoring and training
- Incident Reporting
- Interpersonal Communication
- Professionalism
- Analytical Thinking
Certification
- CM - Certified Manager Certification
- Forklift Training - 14 years
- Food handling Training - 4 years
Additional Information
Recommendation
Store Manager/Natosha Coleman- 409-791-1120
M.I.C./Stacy Bean- 409-289-0495
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 13 staff members.
Timeline
Shipping Manager
Tubal-Cain Industries
03.2024 - Current
Shipping and Receiving Clerk
Coastal Welding Supply
05.2021 - 12.2023
Inventory Specialist
Coca-Cola
02.2020 - 05.2022
Grocery Manager
HEB Grocery Store
04.2013 - 05.2018
Associate of Arts - Accounting And Business Management
BROWN MACKIE COLLEGE
05.2001 - 07.2001
- CM - Certified Manager Certification
- Forklift Training - 14 years
- Food handling Training - 4 years
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