James Bissa
Palm Coast,FL
Summary
Dedicated Police Sergeant offering over 20 years of law enforcement experience. Exceptional integrity, leadership and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Police Sergeant, Patrol
Daytona Beach Police Department
01.2021 - Current
- Managed personnel schedules, ensuring adequate coverage for shifts.
- Conducted internal investigations, addressing violations and procedural discrepancies among officers.
- Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
- Supervised and coordinated daily operations of patrol shifts of up to 12 officers.
- Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
- Answered emergency calls for help from citizens and business owners.
Adjunct Instructor
Daytona State College
07.2019 - Current
- Enhanced student comprehension by utilizing diverse teaching methods and educational tools.
- Strengthened critical thinking skills through problem-solving exercises and open-ended questions.
- Improved student engagement by incorporating multimedia presentations in lectures.
- Managed classroom effectively to maintain a positive learning environment for all students.
- Promoted active learning by encouraging class participation and hands-on experiences during lessons.
Police Officer
Daytona Beach Police Department
05.2018 - 01.2021
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
Crime Scene Technician
Daytona Beach Police Department
07.2011 - 05.2018
- Enhanced evidence collection by meticulously photographing and documenting crime scenes.
- Improved departmental efficiency with thorough and accurate record-keeping of collected evidence.
- Preserved the integrity of crime scenes through proper application of scene protection protocols.
- Maintained a high level of professionalism while working under pressure in emotionally challenging environments.
- Contributed to the successful identification of suspects by accurately collecting and preserving critical forensic evidence.
- Supported colleagues in the field by providing guidance on proper evidence collection techniques as needed.
- Facilitated clear communication between team members during investigations to ensure all pertinent information was shared efficiently.
- Played an integral role in solving complex cases through meticulous attention to detail during each step of the evidence collection process.
- Assisted medical examiners with post-mortem examinations when necessary, following appropriate safety measures at all times.
- Collaborated seamlessly with fellow Crime Scene Technicians as well as local police departments during joint investigations.
Police Officer
Daytona Beach Police Department
01.2003 - 07.2011
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Associate Store Manager
Big Lots Stores, Inc.
08.2000 - 02.2003
- Maintained strict adherence to company policies and procedures, ensuring consistent operational excellence across all aspects of store management.
- Managed daily cash handling procedures, including reconciling registers, making bank deposits, and maintaining accurate financial records.
- Effectively resolved escalated customer issues in a timely manner while preserving long-term client relationships.
- Coordinated staff scheduling to ensure adequate coverage during peak business hours without compromising budgetary guidelines or labor laws compliance requirements.
- Oversaw store maintenance tasks such as cleaning routines, minor repairs, or coordinating contractors when necessary to maintain a safe shopping environment for customers.
- Ensured proper implementation of safety protocols training employees on emergency procedures and accident prevention measures.
Education
Bachelor of Arts - Emergency Management
State College of Florida, Manatee-Sarasota
Bradenton, FL06.2026
Associate of Science - Criminal Justice
Daytona State College
Daytona Beach, FL12.2023
Skills
- Traffic Control
- Cultural Sensitivity
- De-escalation Techniques
- Arrest Procedures
- Public Safety
- Investigative Skills
- Problem Solving
- Law Enforcement Ethics
- Critical Thinking
Timeline
Police Sergeant, Patrol
Daytona Beach Police Department
01.2021 - Current
Adjunct Instructor
Daytona State College
07.2019 - Current
Police Officer
Daytona Beach Police Department
05.2018 - 01.2021
Crime Scene Technician
Daytona Beach Police Department
07.2011 - 05.2018
Police Officer
Daytona Beach Police Department
01.2003 - 07.2011
Associate Store Manager
Big Lots Stores, Inc.
08.2000 - 02.2003
Bachelor of Arts - Emergency Management
State College of Florida, Manatee-Sarasota
Associate of Science - Criminal Justice
Daytona State College
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