James Bissa
Palm Coast,FL
Summary
Dedicated Police Sergeant offering over 20 years of law enforcement experience. Exceptional integrity, leadership and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Police Sergeant, Patrol
Daytona Beach Police Department
Daytona Beach, FL
01.2021 - Current
- Managed personnel schedules, ensuring adequate coverage for shifts.
- Conducted internal investigations, addressing violations and procedural discrepancies among officers.
- Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
- Supervised and coordinated daily operations of patrol shifts of up to 12 officers.
- Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
- Answered emergency calls for help from citizens and business owners.
Adjunct Instructor
Daytona State College
Daytona Beach, FL
07.2019 - Current
- Enhanced student comprehension by utilizing diverse teaching methods and educational tools.
- Strengthened critical thinking skills through problem-solving exercises and open-ended questions.
- Improved student engagement by incorporating multimedia presentations in lectures.
- Managed classroom effectively to maintain a positive learning environment for all students.
- Promoted active learning by encouraging class participation and hands-on experiences during lessons.
Police Officer
Daytona Beach Police Department
Daytona Beach, FL
05.2018 - 01.2021
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
Crime Scene Technician
Daytona Beach Police Department
Daytona Beach, FL
07.2011 - 05.2018
- Enhanced evidence collection by meticulously photographing and documenting crime scenes.
- Improved departmental efficiency with thorough and accurate record-keeping of collected evidence.
- Preserved the integrity of crime scenes through proper application of scene protection protocols.
- Maintained a high level of professionalism while working under pressure in emotionally challenging environments.
- Contributed to the successful identification of suspects by accurately collecting and preserving critical forensic evidence.
- Supported colleagues in the field by providing guidance on proper evidence collection techniques as needed.
- Facilitated clear communication between team members during investigations to ensure all pertinent information was shared efficiently.
- Played an integral role in solving complex cases through meticulous attention to detail during each step of the evidence collection process.
- Assisted medical examiners with post-mortem examinations when necessary, following appropriate safety measures at all times.
- Collaborated seamlessly with fellow Crime Scene Technicians as well as local police departments during joint investigations.
Police Officer
Daytona Beach Police Department
Daytona Beach, FL
01.2003 - 07.2011
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Associate Store Manager
Big Lots Stores, Inc.
Port Orange, FL
08.2000 - 02.2003
- Maintained strict adherence to company policies and procedures, ensuring consistent operational excellence across all aspects of store management.
- Managed daily cash handling procedures, including reconciling registers, making bank deposits, and maintaining accurate financial records.
- Effectively resolved escalated customer issues in a timely manner while preserving long-term client relationships.
- Coordinated staff scheduling to ensure adequate coverage during peak business hours without compromising budgetary guidelines or labor laws compliance requirements.
- Oversaw store maintenance tasks such as cleaning routines, minor repairs, or coordinating contractors when necessary to maintain a safe shopping environment for customers.
- Ensured proper implementation of safety protocols training employees on emergency procedures and accident prevention measures.
Education
Bachelor of Arts - Emergency Management
State College of Florida, Manatee-Sarasota
Bradenton, FL06.2026
Associate of Science - Criminal Justice
Daytona State College
Daytona Beach, FL12.2023
Skills
- Traffic Control
- Cultural Sensitivity
- De-escalation Techniques
- Arrest Procedures
- Public Safety
- Investigative Skills
- Problem Solving
- Law Enforcement Ethics
- Critical Thinking
Timeline
Police Sergeant, Patrol
Daytona Beach Police Department
01.2021 - Current
Adjunct Instructor
Daytona State College
07.2019 - Current
Police Officer
Daytona Beach Police Department
05.2018 - 01.2021
Crime Scene Technician
Daytona Beach Police Department
07.2011 - 05.2018
Police Officer
Daytona Beach Police Department
01.2003 - 07.2011
Associate Store Manager
Big Lots Stores, Inc.
08.2000 - 02.2003
Bachelor of Arts - Emergency Management
State College of Florida, Manatee-Sarasota
Associate of Science - Criminal Justice
Daytona State College