James Blackmore
Richardson,TX
Summary
Accomplished sales professional with a track record of exceeding goals at AT&T, adept in CRM software and maintaining client relationships. Skilled in negotiation and leveraging strong communication for impactful presentations. Demonstrated success in fast-paced environments, driving sales growth and client satisfaction. Excel in collaborative team efforts and innovative sales strategies. Known for adaptability in dynamic environments, ensuring goals are met and exceeded. Skilled in customer engagement, CRM software, and closing deals, with keen focus on delivering results.
Overview
5
5
years of professional experience
Work History
AT&T Virtual Sales
AT&T
05.2021 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Exceeded Sales Goals every month of my career with AT&T!
- Set sales records in my department!
- Managed over 30 calls per day, driving sales.
- Generated leads and established relationships with potential customers.
- Peer to peer coaching to develop peers into effective sales experts.
- Negotiated pricing and payment terms with customers when possible, to close deals.
- Acted with integrity, honesty and knowledge to promote culture of company.
AT&T National Retail (Pilot)
AT&T
06.2023 - 01.2025
- Chosen to help with the pilot!
- Partnerships with multiple vendors to drive sales with AT&T services.
- Worked effectively in fast-paced environment, learning new systems effectively.
- Engaging with different clientele across different vendors.
- Effectively maintaining my sales goals in a new environment!
- Collaborates with operations management on new ideas on improving the new sales system.
AT&T Virtual Sales Business (Pilot)
AT&T
04.2022 - 06.2022
- Chosen to help drive sales during pilot!
- Effectively increased sales in business department finished top team and top 2 in last two months of pilot.
- Secured high-value accounts through consultative selling, effective business solutions and promoting compelling business opportunities.
- Delivered engaging and polished presentations to build connections with potential small and large business and distinguish business from competitors.
- Built and strengthened long-lasting client relationships based on accurate price quotes and business-centric terms.
- Serve as lead point of contact for all customer account management matters.
Negotiate contracts and close agreements to maximize profits. - Collaborate with sales team to identify and grow opportunities within the department.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Used CRM software to maintain detailed contact logs and account records.
Political Intern
IMPACT Strategies
08.2020 - 12.2020
- Delivered political subject matter expertise to government representatives and political Intern.
- Drafted articles, letters, reports and technical documents on policy and public affairs issues for publication.
- Analyzed policy to review selected operations, programs and practices using data-driven approach to identify areas of concern and devise improvements.
- Reviewed legislative and regulatory documents, analyzed implications and shared findings with Political commentator.
- Responded to all inquiries from general public by phone and email within two hours of receipt.
Education
Bachelor of Arts - Marketing
University of North Texas
Denton, TX05.2024
Skills
- Solid experience with CRM software (eg Salesforce) and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at times, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
Accomplishments
- NAC Star Winner (2023 x 3)
- Connectivity Club (2024 x 10)
- Serve Customer First Recognition (October 2023)
Timeline
AT&T National Retail (Pilot)
AT&T
06.2023 - 01.2025
AT&T Virtual Sales Business (Pilot)
AT&T
04.2022 - 06.2022
AT&T Virtual Sales
AT&T
05.2021 - Current
Political Intern
IMPACT Strategies
08.2020 - 12.2020
Bachelor of Arts - Marketing
University of North Texas
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