James Blanck
Summary
Experienced automotive technician specializing in diagnostics, engine repair, and customer management. Proven ability to streamline repair processes and train junior technicians, ensuring high-quality service and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Automotive Technician
Hondru Ford
Manheim
03.2001 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance tasks on various Ford models and makes.
- Repaired and replaced defective parts to ensure vehicle reliability.
- Collaborated with team members to enhance repair processes and improve workflow efficiency.
- Educated customers on repairs and maintenance needs to foster trust and satisfaction.
- Maintained a clean and organized work environment for safety compliance.
- Assisted in training junior technicians on best practices and procedures.
- Stayed updated on new automotive technologies and repair techniques regularly.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed drive ability tests on vehicles after repairs were completed.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Inspected vehicle engines and other components to identify potential issues.
- Operated a variety of shop equipment safely and efficiently.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Attended technical training courses when available to increase knowledge base.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Evaluated, repaired and aligned vehicle suspensions.
- Monitored shop equipment to maintain safe working condition.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Communicated troubleshooting diagnosis to customers, detailing repair plans and associated costs for transparency.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Maintained certifications and completed training on systems and components.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Conducted test drives before and after repair services.
- Reviewed work orders and discussed with supervisors.
Education
Associate of Applied Science - Automotive Technology
Thaddeus Stevens College of Technology
Lancaster, PA05-2022
Automotive Technology
Lancaster County Career And Technology Center
06-2000
Skills
- Diagnostics
- Advanced diagnostics
- Engine repair
- A/C troubleshooting
- Brake inspection
- Electrical systems
- Electrical
- Transmissions
- Drivetrain and axle installation
- Heating and air conditioning
- Fluid exchanges
- Gasket replacements
- Battery services
- Fuel systems
- Emissions control
- Steering systems
- Suspension systems
- Vehicle inspection
- Automotive testing
- Diagnosis and repairs
- Oil change services
- Air conditioning repair
- Brake inspection
- Changing tires
- Parts ordering
- Warranty procedures
- Safety compliance
- OSHA regulation compliance
- Chemical disposal
- Quality assurance
- Effective communication
- Team collaboration
- Training junior technicians
- Customer management
- Attention to detail
- Problem solving
- Time management
- Valid Driver's license
- Technical documentation
- Electrical experience
- Software updates
- Vehicle inspections
- Suspension systems
- Oil change services
- Air conditioning repair
Accomplishments
- Ford Master Tech 2020-2026
Timeline
Automotive Technician
Hondru Ford
03.2001 - Current
Associate of Applied Science - Automotive Technology
Thaddeus Stevens College of Technology
Automotive Technology
Lancaster County Career And Technology Center