James Blankenship

• Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
• Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Managed branch budget effectively by controlling expenses and optimizing resource allocation for maximum profitability.

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• Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
• Increased client satisfaction through prompt response to inquiries and resolution of issues.
• Remained solutions-oriented in face of complex problems to assist management and overall business direction.

• Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
• Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
• Managed branch budget effectively by controlling expenses and optimizing resource allocation for maximum profitability.
• Developed strong relationships with key clients, contributing to significant growth in business revenue.

• Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touchpoint within the business journey.
• Improved management skills by participating in rigorous training programs and workshops.
• Handled day-to-day customer or client questions via telephone or email.